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City and Guilds Working with Parents Level 4 – LB of Tower Hamlets

LB of Tower Hamlets wanted to embed an accredited program into their whole family working framework. This training was to coincide with changes in the authority and a will of LBTH to invest in their staff.

Tower Hamlets have a robust and effective working model and were looking for a course to skill multi agency practitioners to a high level to be able to work with whole families with emerging and complex needs.

Interface were commissioned to provide a second cohort of training after the success of the first.  

Staff came from a range of backgrounds and experience including, targeted youth support, children’s center staff, family practitioners and job center plus workers. This training ensured a shared learning experience and a common language and vision for all.

All staff were offered 7 days face to face training and completed the full 3 unit accreditation including an observation of their direct work with families. The Units completed were:

  • Build and maintain relationships in working with Parents (six credits)
  • Understand and use persistent and proactive intervention methods when working with families with complex and multiple needs (four credits)
  • Work with families with complex and multiple needs to reduce and prevent anti-social behaviour and increase positive behaviour (two credits)

Interface are delighted that LBTH have just commissioned us to provide a third course.

Learner Feedback included:

  • The course is really good to gain knowledge & skills around working with families with complex needs.
  • Great course to do, great facilitator, good range of materials & great fun whilst learning.
  • Great course to do, great facilitator, good range of materials & great fun whilst learning.
  • If possible do NVQ, helps improve practice, knowledge & thinking. 
  • A very good course & great for consolidating things you know already as well as learning new theory & information.