Case Study Evaluation of emotional well-being

Interface provided evaluation support to West Sussex to review three pilot projects providing emotional well-being services for young people aged 12-25 years.

We evaluated and reviewed three services to inform decision making with regard to future commissioning for children and young people’s mental health and emotional well-being services.  We answered questions including whether the services were:

• meeting design objectives
• impacting appropriately on related services
• whether the ‘key worker’ and ‘think whole family’ approach has been effective

We gave consideration to what the critical success factors were, how to improve the model pathway, whether to scale up the model and what service users were saying.   We also designed a monitoring and evaluation framework for the web-based counselling project to demonstrate outcomes, value for money and service user experience.