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Interface Training Brochure

These practical programmes set practitioners up to be able to work effectively with families with multiple and complex needs. They focus on skills and strategy development, backed up by an understanding of why approaches work. They produce more confident and competent practitioners who are ready to deliver positive and effective support to families.  

Learners will explore and use a range of tools to engage, communicate, assess and support the underlying causes of families with multiple and complex needs.  This will lead to sustained change within families which enhances their capacity to function effectively in society, contributing positively to their communities.  The sessions can be purchased individually or combined in a bespoke package to suit the specific needs and priorities of the learners.  Lengths of session can also be negotiated to suit the desired package.  Course notes and support materials are provided electronically, along with a certificate to confirm course completion.

A range of training and development support can be offered, subject to need, but the following are currently offered as standard products. Additional training needs can be explored and met as required.

Our training team will be happy to talk to you about your precise requirements.  Please contact us.

Interface are trusted by…

Your team are great, they are really flexible as well as passionate about what they are doing. They made me feel really enthusiastic about what we do here.

Early Help Lead, Haringey Council

Excellent training from knowledgeable trainers. The training day has really made me think about my practice. Put all new learning into practice and be much more aware of tools provided to assist families and also be much more aware of how I practice. Extremely useful, applicable and relevant.

Programmes Manager Troubled Families (Waltham Forest)

The trainer is very engaging. Delivery has been fun and informal and given everyone taking part an opportunity to share thoughts, views and opinions. It has been excellent training to reflect and build upon my skills and knowledge base.

Newham Children Services Department Troubled Families Team

Intense Support for families with complex needs' - Sefton 2013 level 4 training to 150 practitioners across a range of multi-agency services, the TF lead said: "We have used different providers for this in the past and none were remotely as professional as Interface. Their trainers and QA process have been exceptional."

Troubled Families Lead

Excellent training from knowledgeable trainers. The training day has really made me think about my practice. I can now put all my new learning into practice, I am much more aware of tools provided to assist families and I am also be much more aware of how I practice. Extremely useful, applicable and relevant.

Programmes Manager Troubled Families (Bournemouth)

The training has improved outcomes for families and challenged the staff on being focussed on making improvements. The trainer was excellent.

LB Croydon

I really enjoyed the course it was well delivered by experienced trainers. Training was delivered with enthusiasm knowledge of the work we are doing and the wider picture for the future. The organisation and dynamic training delivery was superb, kept me engaged for the full 7 training days – Thank You.

Michael Hanrahan - Troubled Families Coordinator

Congratulations on a 100% pass rate for this cohort of the Level 4 Award WWP (Intense support)! Thank you for your attention to detail and in sending such consistently clear and thoroughly assessed portfolios. The completion of all the necessary forms is exemplary and your tracker form and assessor sign off sheet also help to improve the IQA process. Once again, many thanks.

Penny Crossley, IQA – Isle of Wight Council Assessment Centre 5.8.12