Interface are national leading experts in Early Help and the Troubled Families agenda in the UK in training, support and evaluation. We offer a compelling mix of skills, knowledge and experience, along with a genuine commitment to improving outcomes for families.
Click either tab below 'Training' or 'Consultancy' to see more.
The change to working practices to work in a whole family way impacts on many new partners and there is a need for extensive workforce training to provide workers with the skills to carry out their role and to embed a new culture across the organisation and partners.
Over the last four years we have trained over 6,500 practitioners and managers, providing them with the skills to work effectively with children and families with complex needs. See our courses below but in particular look at our Early Help for Practitioners Programme.
We are national leading experts in Early Help and the Troubled Families agenda and so supporting areas in this area is our core business.
We are unique in having experience of both working in central government in both the DfE (Department for Education) and DCLG (Dept of Communities and Local Government) and with working across other government departments such as DH (Department of Health) MOJ (Ministry of Justice) and the HO (Home Office). We have also supported many local authorities with the strategic design and implementation of projects, services, evaluation and improvement. We have strong relationships nationally and locally and as a result have an up-to-date picture of effective, emerging and innovative practice throughout the country.
Below is an outline of our consultancy offer. A wide range of additional and bespoke support can be developed as required, drawing on the knowledge and skills base of our team. We are always happy to talk to you about your precise requirements.
Our Director, Wendy Weal presents at the recent Community Care Live conference in Birmingham. It is the largest free social care event featuring popular innovations.Read more
Multi-academy trusts (MATs) are discriminating against children with special educational needs (SEN) by excluding disproportionate numbers.Read more
Chief children’s social worker Isabelle Trowler has been criticised for failing to give the post a high enough media or public profile.Read more
See the recent Wood report on a review of the role and functions of Local Safeguarding Children Boards (LSCBs) within the context of local strategic multi-agency working.Read more
Proposed changes to Local Authority Safeguarding Arrangements.Read more
Dentists are warning of a "crisis" in child dental after new figures revealed that thousands of children in England had to have decaying teeth removed last year.Read more
Aiming to lower social worker caseloads by employing 132 members by 2021.Read more
Projects aimed at improving the life chances of vulnerable children and young people could gain a share of a new £80m government fund that links payments to improved outcomes.Read more
Sir Martin Narey’s independent review of children’s residential has been published.Read more
A report by 'The Early Intervention Foundation'.Read more
The chief social worker for children speaks outRead more
Around 20 per cent of children’s social workers taking part in a trial of a controversial accreditation system did not pass, it has emerged.Read more
The government is to undertake a national “stocktake” of fostering in order to understand how the system can be improved.Read more
The head of Ofsted Sir Michael Wilshaw has questioned the focus of directors of children's services... read more...Read more
This consultation outlines options for reform of the child protection system in England, specifically in relation to reporting and acting on child abuse and neglect.Read more
The chief of the Institute of Health Visiting (IHV) has warned ministers against ditching the five checks health visitors are currently required to carry out on children up to two-and-a-half years old.Read more
A report by the University of Bedfordshire outlines the need for policies to support workforce.
Multi-agency inspections of how services work together to protect children within local authority areas will from next month focus on the quality of support for children living with domestic abuse, Ofsted has said.Read more
The number of children and young people in contact with mental health services is on the rise, with an increase of 6,905 in the space of two months.Read more
A total of £1.5m has been set aside by government to fund "innovative" projects that work to prevent young people from being radicalised, it has been announced.Read more
The Local Government Association (LGA) said money earmarked for education in England is too often "disappearing into the back pockets of those in charge" and they are asking to be given powers to monitor the way academies spend government cash to ensure pupils do not miss out on vital funding.Read more
Ofsted's Chief Inspector, Sir Michael Wilshaw, spoke at the London Councils education summit in central London.Read more
Government will award a total of £1.5m to fund "innovative" projects which will help to prevent young people from being radicalisedRead more
Since 2011 the Department for Education grant scheme handed out more than £200m to children's charities. This has now been cut to just £2.25m for the 18-month period up to April 2018Read more
Leaders call for council to be given more control to crack down on illegal schools and monitor home schooling.Read more
The Family and Childcare Trust has completed their analysis on how funding of free early education and childcare for three and four year olds. Findings highlight that the formula does not prioritise those areas that most need to boost childcare places.Read more
A plea from Chief children's social worker for England who is asking for greater involvement in supporting families in early helpRead more
Education committee launched an inquiry into how primary school reforms impacted teaching and learning.Read more
Conservative MP John Glen called for more integrated working between agencies to improve the life chances of children.Read more
Inspectors found a large variation in police responses to CSE.Read more
9/10 social workers think planned reform do not tackle main concerns facing profession.Read more
Children Commissioner's appeal to government to support family hubsRead more
A study by the Education Endowment Foundation (EEF) found that eating breakfast, or just attending a club, improves academic performance in maths and English of pupils aged six and seven in just two months.Read more
A £24m programme to improve gaps in mental health treatment for young offenders.Read more
Children’s service leaders are supporting Edward Timpson’s idea of a new professional body for social work which to be supported by the government.Read more
ADCS Safeguarding Pressures research has provided evidence of trends in safeguarding activity and the provision of services to children and their families based on information from local authorities in five phases spanning 2007/8 to 2015/16.Read more
Increasing numbers of children have been let down in 2016.Read more
The DfE have announced who has been successful to receive £11m of innovation funding.Read more
The two organisations agreed to share information about complaints which in turn will help drive improvements in children’s services.Read more
An announcement by the Department of Culture, Media and Sport (DCMS) and Cabinet Office encourages bids from Early Years organisations.Read more
Theresa May announces that a review will be carried out on the children and young people’s mental health services urging an improvement in this area to be a priority.Read more
Government has set up a £50m grant scheme to create 9,000 more childcare places and to help government deliver it’s free childcare pledge.Read more
The Fostering Network has collated the views of foster carers through their State of the Nation survey. They found that ¾ of looked after children in the UK are cared for by foster families, meaning that improving the outcomes for children in care must start with improving foster care.Read more
In the past year 74% of colleges in England had sent students experiencing mental health issues to A&E.Read more
The Ministry of Justice has been criticised for its "weak" response to a major review of youth justice.Read more
In summer 2015, NHS England and the Department for Education (DfE) jointly launched the Mental Health Services and Schools Link Pilots.Read more
A new report from The Communication Trust presents the findings of consultation with the children and young people’s workforce.Read more
Leeds Council has been awarded £9.6m from the Department for Education's innovation fund.Read more
An anaysis by EIF (Early Invention Foundation) shows children from less well-off families are more likely to experience emotional and behavioural problems at age 5 and do less well academically at age 10-16.Read more
Government criticised by Members of the Health Select Committee.Read more
Government aims to train more than 3,000 new social workers through fast-track schemes.Read more
A newly released report contains findings from the baseline survey of families.Read more
The government body responsible for public health, Public Health England (PHE) has said that it will ensure that local authorities fulfil their duty to provide health visitor checks for young children.Read more
The Association of Directors of Children’s Services Ltd (ADCS) welcomes the opportunity respond to the draft of the National Institute of Clinical Excellence (NICE) child abuse and neglect guideline.Read more
A report - How Young People Cope With Release states that young people released from custody are struggling to cope with outside life to such an extent that some prefer to reoffend so they can be sent back inside.Read more
A report into gangs and youth crime by the Commons home affairs committee says anti-gang prevention work in all schools, including primary schools, needs to be increased to reflect that "children as young as seven are at risk of gang involvement".Read more
A report, Building Great Britons, says that mental health problems, neglect and abuse can be passed down from one generation to the next “creating a vicious cycle and damaging environment in which to grow up”.Read more
A House of Lords Committee on Affordable Childcare is calling for a radical rethink in childcare funding to ensure disadvantaged children are prioritised.Read more
The next government must take action to ensure that savings from early intervention work are reinvested into children’s services, according to the Association of Directors of Children’s services (ADCS).Read more
The Troubled Families programme has demonstrated that it has delivered savings of more than double the amount spent on turning around the lives of families with complex problems.Read more
Early years are crucial years – the parent or primary caregiver is the most important part of a child’s environment and they are best placed to support the optimal development of their child during this period.Read more
The report notes that the rate of decline of violence against children and young people is almost double fall in injuries caused by violent attacks overall.Read more
The guidance suggests that that named doctors for looked-after children are allocated at least four hours per week to handle a caseload of 400 children in care. Also each specialist nurse should have a caseload of 100 looked-after children.Read more
Interface are delighted to have been awarded the training contract to provide the Motivational interviewing learning & development programme for Hertfordshire.Read more
Injuries to children and young people recorded by health services in England and Wales fell 18% in 2014 according to research by Cardiff University...Read more
Cuts to children’s early help services could see a fall in the level of prevention work...read moreRead more
Effective Supervision, Skills to Work Effectively with Complex Families and Child Sexual Exploitation are training events happening across the UK between September and October 2015...read more...Read more
London Staff support/Supervision Training 23-24th November 2015...Read more
Newcastle Staff support/Supervision Training 19-20th October 2015...Read more
Birmingham Staff support/Supervision Training 19-20th October 2015...Read more
New eLearning course - Practitioner Skills in Reflective Practice
e-learn your way to better family outcomes for only £99
Try our elearning course - Tools to support work with children and families
From only £29 per user - contact us to discuss a discount on multiple licences.
PM announced drive to improve outcomes for children in care
Improving outcomes for children in care will form part of an “all out assault on poverty” by government, Prime Minister David Cameron has said.
YMCA state Jobcentre Plus is 'not fit for purpose'
Job centres are failing young people seeking work and need to be radically changed.
Increase in radicalisation cases in family courts
Increasing numbers of cases involving children whose parents are planning to travel to areas of Syria controlled by Islamic State are coming before family courts, the country’s top family judge has warned.
School staff concerned over rising levels of pupil anxiety
Cuts to child and adolescent mental health services (CAMHS) have been condemned by teachers' leaders amid concerns over rising levels of stress and anxiety among pupils.
Transfer of public health services for under-fives
Parents will see "massive benefits" for their children as a result of responsibility for public health services for under-fives transferring to local authorities, the Local Government Association (LGA) has said.
More five-year-olds achieve good level of development.
The DfE state that more five-year-olds are reaching expected levels of development than ever before. The early years foundation stage profile results shows improving attainment for children in early years settings with the number of children who achieved a good level of development increasing by 5.9% over the last year.
Charities demand government strategy for children of prisonersRead more
Police training on children's issues undermined by 'lack of capacity'Read more
The Early Intervention Foundation have published reports which state that children and young people may be at risk of gang involvement or violent lifestyles can be identified in children as young as seven.Read more
We are delighted that MP Tim Loughton has endorsed our new Level 4 training 'Working with vulnerable children, individuals and families' programme.He has also agreed to write a foreword for the comprehensive learner recourse explaining to learners how valuable their role is in transforming the lives of vulnerable families.Read more
The government will continue to fund the British Youth Council (BYC) to support its Youth Voice initiative until 2020.Read more
Great Yarmouth Borough Council (GYBC) and partners were successful in acquiring funding from DCLG as part of the Delivering Differently in Communities programme.Read more
Suffolk Council praised for outstanding work with children in careRead more
Interface are delighted to be providing Effective Staff Support and Supervision Training for a group of schools in Coventry.Read more
Read more about a new programme designed to equip workers with the understanding, ability and confidence to go out and work effectively with children, individuals and families.Read more
This Annual brings together different perspectives on success and collaborative working for parental mental health and child welfare professionals.
Our own Wendy Weal has a section (Chapter 11 p75-77) on the schools vulnerability tool.
Consideration of child sexual exploitation (CSE) as a possible form of abuse has been added to the draft of the skills new children’s social workers will be expected to display to gain approved practitioner status.Read more
Alison O'Sullivan, currently ADCS vice-president said that local authorities could work more collaboratively with schools in order to deliver early intervention services.Read more
Plans announced to do more to get some of England’s hardest to help families back to work.
Click for link to original article.
Research by the London School of Economics (LSE), Manchester University and York University found that poverty has increased since the coalition government came to power in 2010, and predicted it will get worse in the next five years.Read more
Children’s services leaders have defended council child protection teams over suggestions they are not investigating safeguarding concerns raised by schools quickly enough.
A survey of head teachers found nearly one in five said social work assessments of children referred by schools to local authorities as a result of safeguarding concerns were not being completed within recommended timescales.
Family Rights Group (FRG) is calling for local authorities to do more to keep sibling groups taken into care together, after they discovered that half are being separated.Read more
Government press release:
Plans announced to do more to get some of England’s hardest to help families back to work.
Social workers in Hertfordshire will be trained in advanced psychological counselling techniques in new cutting-edge project.Read more
A Commons home affairs committee report on mental health illness within the criminal justice system is highly critical of the continued use of police cells for children and young people experiencing a mental health crisis and lack of available alternative places of safety.Read more
Rotherham Council is continuing to fail to protect vulnerable children and young people from harm, nearly six months after the scale of child sexual exploitation in the town emerged according to Louise Casey who was asked to conduct an investigation into Rotherham.Read more
The government intends to change the law to make reporting suspected cases of female genital mutilation (FGM) mandatory prior to May’s general election.Read more
The Family Drug and Alcohol Court (FDAC) initiative is to be expanded across five more areas (Coventry, Kent and Medway, Plymouth, Torbay and Exeter, and West Yorkshire) after a £2.5m investment through the government’s Children's Social Care Innovation Fund.Read more
Cuts to early help services have been blamed for a dramatic increase in the number of visits to hospital emergency departments by young people in mental health crisis.Read more
See an article on this interesting new model for local government, designed to transform the delivery of public services.Read more
We are delighted to be carrying out an evaluation of the operational, strategic and cost effectiveness of Islington’s Early Help Family Support Services.Read more
"The Troubled Families programme needs to work with early years practitioners and organisations", according to our Early Years Lead Maureen Longley.Read more
A joint study by the Local Government Information Unit (LGiU), and the Children’s Services Development Group (CSDG), which represents children’s services providers, states that a national outcomes framework should be developed as one of a range of measures to improve services for looked-after children and those with greatest needs.Read more
It is excellent to be working with an area where the commitment to the transformation of whole family work in East Sussex was embedded strategically prior to the influence of the national Troubled Families (TF) Programme.Read more
Three local authorities have been awarded £7.6m of government funding to deliver early intervention projects for young children and their families.Read more
The course will equip workers with the understanding, ability and confidence to go out and work effectively with children, individuals and families with complex and multiple needs.Read more
Our full range of consultancy support and training for childrens servicesRead more
LB of Tower Hamlets wanted to embed an accredited program into their whole family working framework. This training was to coincide with changes in the authority and a will of LBTH to invest in their staff.Read more
Barnsley were looking for a training provider to support their recent restructure to whole family working and implementation of its Family Support offer in both the Early Help and Troubled Families agenda.Read more
Interface worked with Haringey Early Help Executive group members to develop a 3 module training programme for front line staff and those involved in the wider early help offer. The package of support was to integrate the new Early help workflow in to practice and embrace the culture change that this would bring. This bespoke course was delivered over 40 training days.Read more
Cheshire West and Chester have a strong internal whole family working vision and agenda and were looking for a training organisation to support with further implementation and training for its wider partners.Read more
Halton Borough Council is in the process of further developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read more
We were commissioned to provide an independent evaluation of the Adults with Complex Needs Service.Read more
We were commissioned to provide training for WSCC Staff dealing with customers on a regular basis who have complex issues around drug addiction/alcoholism and mental health.Read more
West London Zone is inspired by the Harlem Children’s Zone (HCZ), a ‘cradle-to-college’ pipeline of support for children. The HCZ approach is to do ‘whatever it takes’ to help young people escape generational disadvantage – with the ambition to achieve a ‘tipping point’ whereby the whole community has a positive experience of learning, work and family life.Read more
Darlington City Council are focussed on developing a whole council approach to the new responsibilities created by the Children and Families Act and the Care Act to consider the needs of the whole family, delivery of coordinated packages of support and the protection of children and young people from excessive or inappropriate caring roles.Read more
Warrington Borough Council has implemented an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read more
Halton Borough Council is in the process of developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read more
Stockton Council have developed ‘A Fairer Start’ ethos and philosophy that aims to ensure that every child has the best start.Read more
We are delighted to be working with the Early Help team in Central Bedfordshire to support them and increase their understanding around parental Capacity to Change.Read more
We are delighted to be working with HSCB providing the Capacity to Change Programme developed by the The University of Bristol.Read more
Sefton were commissioning a large piece of work to meet their troubled families response. See how Interface worked closely with Sefton...Read more
London Borough of Brent identified that they wanted to offer multi agency staff training to meet the demands around working in a whole family way. This is how Interface supported Brent...Read more
Newham were looking for evidence based training for their newly formed team. The team were going to be working with families with high complex needs following the troubled families’ agenda. This is how Interface supported Newham...Read more
Interface provides an in-depth programme for school staff working directly with cases who are subject to or at risk of being subject to a child protection plan...Read more
Great Yarmouth Borough Council (GYBC) and partners were successful in acquiring funding from DCLG as part of the Delivering Differently in Communities programme.Read more
Interface worked together with Shelter to develop a bespoke cost calculator to evidence service outcomes and costs savings.Read more
Interface received a grant from DfE to support LA’s in developing their services for families with multiple problems.Read more
A recent report by HM Inspectorate of Probation, Care Quality Commission and OFSTED focused on the contribution of Youth Offending teams to their local troubled families programme.Read more
This thematic inspection evaluates the effectiveness of the early help services for children and families provided by local authorities and their partners. The report draws on evidence from inspection, from examining cases in 12 local authorities and from the views of children and young people, parents, carers, practitioners and managers.Read more
Guidance for local authorities and their partners on how to work with troubled families, written by the Department for Communities and Local Government and The Rt Hon Eric Pickles MP.Read more
Information on the Troubled Families programme payment-by-results scheme for local authorities, written by Department for Communities and Local GovernmentRead more
Research report presenting the findings from an evaluation of the family and young carer pathfinders programme, written by the Department of Education.Read more
This paper looks at 18 local authorities' work to create support systems for families with young carers, showcasing positive outcomes and good practice, written by the Department for Education.Read more
An overview of the approaches to assessment taken by local authorities, with a detailed exploration of their successful family assessment processes. Written by Department of Education. Written by Department for Education.Read more
Research carried out by London Economics for the Department for Children, Schools and FamiliesRead more
This report presents findings from analysis of data on families undergoing intensive anti-social behaviour (ASB) family interventions. Written by the Department for Education.Read more
This official statistics release contains figures for families receiving support from family intervention projects, local services which provide intensive support to families with multiple social, economic, health and behaviour problems. Written by the Department for Education.Read more
The Early Intervention Foundation's great report on late intervention.Read more
A research paper by Carole Sutton (De Montfort University), David Utting (Joseph Rowntree Foundation), David Farrington (University of Cambridge) on the importance of working with younger children and families to reduce risks of crime and anti-social behaviour.Read more
“Your team are great, they are really flexible as well as passionate about what they are doing. They made me feel really enthusiastic about what we do here.Early Help Lead, Haringey Council
“It really has been an absolute pleasure to know you! I love your teaching style and cannot express how much I got out of the sessions. It was a therapeutic and extremely positive experience. I feel it will benefit my practise/ approaches with families so very much. I actually did not want it to end!Level 4 Course, Tower Hamlets
“Interface carried out an evaluation of our Early Help services. We were particularly impressed with the range of skills and experience across the team and the way they liaised with family members and professionals. Also, the regular communication and management of the process.
The team were very flexible and the report was well written in plain English.
We were very pleased with the evaluation and the reports will inform our service development and practice.
“Our approach to early help was inadequate as was our Troubled Families programme, overall we were not fit for families and as a result we were failing. Interface worked alongside us as we built our new Early Help offer, enabling external trouble shooting, facilitation of the identification of solutions and growing practitioners that had all the skills but were lacking in confidence and application. Interface worked alongside us. They were excellent and professional throughout. The outcomes were excellent with a recent Ofsted inspection praising within our Early Help teams.
“How refreshing it is to see a company put together a package that clearly demonstrates that you have worked in this field and produced a tool that can actually evidence what work we do.Joanne Aston
“We approached Interface to discuss the delivery of their Supervision training in-house for our organisation. Their proposed solution allowed for us to tailor the training to exactly meet our needs. The trainers delivery was engaging and inclusive. She used lots of relevant and practical examples imparting her extensive knowledge. Delegates left the training with specific individual plans which should have a positive impact on their practice of supervision.Wendy Such (Parenting Coordinator, Bracknell Forest)
“Thank you! The trainer was extremely knowledgeable, the course was really useful to me and I learnt a great deal that will be of use.Ashmead Primary School Teacher
“Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.Kirsten Carr, Early Help Transformation and Impact Manager (London Borough of Haringey)