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Accredited Training

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Our Newest Regulated Qualification

We have worked with ATHE – Awards for Training and Higher Education to create a regulated qualification. The course leads to a qualification which is regulated by OFQUAL. This is a 15 credit Level 4 qualification which consists of 3 units. The scope and content of the certificate has been shaped by feedback from local authorities and partners.

It is a 6-day face to face training course delivered by an experienced training professional followed by a comprehensive assessment process over 6 months.  FIND OUT MORE...

We also provide a variety of City & Guilds accredited programmes to support work with complex families: 

Please read our cancellation policy before making a booking.

ATHE – Awards for Training and Higher Education

City & Guilds

Interface are trusted by…

The trainer is very engaging. Delivery has been fun and informal and given everyone taking part an opportunity to share thoughts, views and opinions. It has been excellent training to reflect and build upon my skills and knowledge base.

Newham Children Services Department Troubled Families Team

It really has been an absolute pleasure to know you! I love your teaching style and cannot express how much I got out of the sessions. It was a therapeutic and extremely positive experience. I feel it will benefit my practise/ approaches with families so very much. I actually did not want it to end!

Level 4 Course, Tower Hamlets

Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.

Kirsten Carr, Early Help Transformation and Impact Manager (London Borough of Haringey)

Excellent training from knowledgeable trainers. The training day has really made me think about my practice. Put all new learning into practice and be much more aware of tools provided to assist families and also be much more aware of how I practice. Extremely useful, applicable and relevant.

Programmes Manager Troubled Families (Waltham Forest)

Intense Support for families with complex needs' - Sefton 2013 level 4 training to 150 practitioners across a range of multi-agency services, the TF lead said: "We have used different providers for this in the past and none were remotely as professional as Interface. Their trainers and QA process have been exceptional."

Troubled Families Lead

Excellent training from knowledgeable trainers. The training day has really made me think about my practice. I can now put all my new learning into practice, I am much more aware of tools provided to assist families and I am also be much more aware of how I practice. Extremely useful, applicable and relevant.

Programmes Manager Troubled Families (Bournemouth)

As Service Manager of two FIPs, I have worked with Interface for some time. I find that they are knowledgeable and experienced, with a depth of understanding about the evolution from FIP to Troubled Families work, and have long experience of 'what works' in working with troubled families.

Service Manager Catch22 Intensive Family Intervention Projects

The training has improved outcomes for families and challenged the staff on being focussed on making improvements. The trainer was excellent.

LB Croydon

I really enjoyed the course it was well delivered by experienced trainers. Training was delivered with enthusiasm knowledge of the work we are doing and the wider picture for the future. The organisation and dynamic training delivery was superb, kept me engaged for the full 7 training days – Thank You.

Michael Hanrahan - Troubled Families Coordinator

Congratulations on a 100% pass rate for this cohort of the Level 4 Award WWP (Intense support)! Thank you for your attention to detail and in sending such consistently clear and thoroughly assessed portfolios. The completion of all the necessary forms is exemplary and your tracker form and assessor sign off sheet also help to improve the IQA process. Once again, many thanks.

Penny Crossley, IQA – Isle of Wight Council Assessment Centre 5.8.12