We have worked with ATHE – Awards for Training and Higher Education to create a regulated qualification. The course leads to a qualification which is regulated by OFQUAL. This is a 15 credit Level 4 qualification which consists of 3 units. The scope and content of the certificate has been shaped by feedback from local authorities and partners.
It is a 6-day face to face training course delivered by an experienced training professional followed by a comprehensive assessment process over 6 months. FIND OUT MORE...
We also provide a variety of City & Guilds accredited programmes to support work with complex families:
Please read our cancellation policy before making a booking.
Warrington Borough Council has implemented an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read more
Halton Borough Council is in the process of developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read more
LB of Tower Hamlets wanted to embed an accredited program into their whole family working framework. This training was to coincide with changes in the authority and a will of LBTH to invest in their staff.Read more
Sefton were commissioning a large piece of work to meet their troubled families response. See how Interface worked closely with Sefton...Read more
London Borough of Brent identified that they wanted to offer multi agency staff training to meet the demands around working in a whole family way. This is how Interface supported Brent...Read more
Newham were looking for evidence based training for their newly formed team. The team were going to be working with families with high complex needs following the troubled families’ agenda. This is how Interface supported Newham...Read more
We are delighted that MP Tim Loughton has endorsed our new Level 4 training 'Working with vulnerable children, individuals and families' programme.He has also agreed to write a foreword for the comprehensive learner recourse explaining to learners how valuable their role is in transforming the lives of vulnerable families.Read more
Level 4 Working with Parents (Intense support for families with complex needs) Training – WarringtonRead more
The course will equip workers with the understanding, ability and confidence to go out and work effectively with children, individuals and families with complex and multiple needs.Read more
“The trainer is very engaging. Delivery has been fun and informal and given everyone taking part an opportunity to share thoughts, views and opinions. It has been excellent training to reflect and build upon my skills and knowledge base.Newham Children Services Department Troubled Families Team
“It really has been an absolute pleasure to know you! I love your teaching style and cannot express how much I got out of the sessions. It was a therapeutic and extremely positive experience. I feel it will benefit my practise/ approaches with families so very much. I actually did not want it to end!Level 4 Course, Tower Hamlets
“Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.Kirsten Carr, Early Help Transformation and Impact Manager (London Borough of Haringey)
“Excellent training from knowledgeable trainers. The training day has really made me think about my practice. Put all new learning into practice and be much more aware of tools provided to assist families and also be much more aware of how I practice. Extremely useful, applicable and relevant.Programmes Manager Troubled Families (Waltham Forest)
“Intense Support for families with complex needs' - Sefton 2013 level 4 training to 150 practitioners across a range of multi-agency services, the TF lead said: "We have used different providers for this in the past and none were remotely as professional as Interface. Their trainers and QA process have been exceptional."Troubled Families Lead
“Excellent training from knowledgeable trainers. The training day has really made me think about my practice. I can now put all my new learning into practice, I am much more aware of tools provided to assist families and I am also be much more aware of how I practice. Extremely useful, applicable and relevant.
“As Service Manager of two FIPs, I have worked with Interface for some time. I find that they are knowledgeable and experienced, with a depth of understanding about the evolution from FIP to Troubled Families work, and have long experience of 'what works' in working with troubled families.Service Manager Catch22 Intensive Family Intervention Projects
“The training has improved outcomes for families and challenged the staff on being focussed on making improvements. The trainer was excellent.LB Croydon
“I really enjoyed the course it was well delivered by experienced trainers. Training was delivered with enthusiasm knowledge of the work we are doing and the wider picture for the future. The organisation and dynamic training delivery was superb, kept me engaged for the full 7 training days – Thank You.
“Congratulations on a 100% pass rate for this cohort of the Level 4 Award WWP (Intense support)! Thank you for your attention to detail and in sending such consistently clear and thoroughly assessed portfolios. The completion of all the necessary forms is exemplary and your tracker form and assessor sign off sheet also help to improve the IQA process. Once again, many thanks.