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Level 4 Full 3 Unit Award - Working with Parents (Intense support for families with multiple and complex needs)

This three unit12 credit award supports the learning, competence and accreditation of practitioners who provide support to families with multiple and complex needs. It is seen as a national ‘benchmark’ for evidencing good practice and competence amongst the workforce.

The Award is supported through our comprehensive Learner Resource which we have developed to address the learning outcomes and assessment criteria of the Award.  We regularly update this to reflect recent changes in policy and practice.  The Learner Resource covers far more than the content of the Award itself and therefore provides a long term comprehensive handbook and reference tool.

This is usually run as a 7-day face to face training course. It will be delivered by one of our ‘Work with Parents’ and families specialist trainers.  For those completing full assessment this will begin at the start of the delivery and we anticipate assessment and accreditation to be completed within a 5-6 month period. 

The programme is particularly suited to those working with and supporting families with complex needs and is aimed at:

  • Experienced practitioners looking for accreditation of their skills, knowledge and competence.
  • Newly appointed and developing practitioners.
  • Newly created teams and developing teams.
  • Practitioners requiring refresher training in supporting families with multiple and complex needs.

Units

Unit 400: Build and maintain relationships in work with parents

Learning Outcomes

  1. Understand the principles and values that underpin work with parents (and families).
  2. Understand the nature of an effective relationship with parents.
  3. Understand how barriers to participation for parents can be overcome.
  4. Understand how to negotiate and/or agree the basis of relationships with parents.
  5. Understanding how to agree the boundaries of the relationship.
  6. Understand how to maintain the relationship with parents.
  7. Understand how to reflect on own practice in building and maintaining relationships with parents.

Unit 401: Understand and use persistent and pro-active intervention methods when working with families with complex and multiple needs

Learning Outcomes

  1. Understand complex and multiple needs and their impact.
  2. Be able to use persistent and proactive methods to engage with families who have complex and multiple needs.
  3. Understand a whole family approach to developing resilience, self-reliance and independent action.
  4. Be able to work with families in a multi – agency context to develop and implement collective agreements.
  5. Be able to facilitate change with families who have complex and multiple needs within agreed timescales.
  6. Be able to enable families with complex and multiple needs to take responsibility in managing and prioritising appointments.
  7. Know how to work collaboratively with other agencies in engaging and supporting families when working with families with multiple and complex needs.
  8. Be able to reflect on own practice in use of persistent and proactive intervention methods when working with families.

Unit 402: Work with families with complex and multiple needs to reduce and prevent anti-social behaviour and increase positive behaviour

Learning Outcomes

  1. Understand anti-social behaviour and its impact.
  2. Be able to support families to address their anti-social behaviour and enable them to increase their positive behaviours.
  3. Be able to reflect on own practice in working with families who behave anti-socially.

To achieve the full Level 4 Award in Work with Parents (Support to families with multiple and complex needs), learners must successfully complete all three units.

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