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For enquiries and bookings, call us on 01603 251730

Open Training

Convenient and easy to sign up to, see our stimulating courses below which we will run in London and Manchester. If you can't make the open courses talk to us and we can bring these to you in house. Our open courses will benefit:

  • Providers who have only a few delegates requiring training e.g. new or developing staff
  • Providers who want to train up to 20 staff away from their premises
  • Those who value the opportunity to network with others in the same field
  • Individuals purchasing training independently e.g. considering working in a new field or looking for career progression
  • Those keen on maintaining their Continuing Professional Development

NB Lunch is included on each training day

We are running open courses throughout 2017, as follows:

Early Help Practitioner Programme

This is a 4 day skills based training programme specifically developed for the Early Help workforce. The programme meets multi agency and early intervention workforce needs. It is suitable for anyone working with children and families as a core or part of their role.

View more details here. 

Level 4 Certificate - Working with Children, Individuals and Families 

This is a 15 credit Level 4 qualification which consists of 3 units and leads to a regulated qualification. This is a 6-day face to face training course delivered by an experienced training professional followed by a comprehensive assessment process over 6 months.

You will be required to attend the full 6-day course. 

View more details about this and what the key learning outcomes are.

Motivational Interviewing

Working effectively with individuals and families with multiple and complex needs requires staff to bring about change and improvements in outcomes. Motivational interviewing is a powerful technique in bringing about behaviour change. This course will provide you with knowledge and awareness how to use motivational interviewing as a technique. You will consider the cycle of change and consider how to work with ambivalence. There will be opportunities to practice the techniques as well! View more details about this and what the key learning outcomes are

Team around the Family and SMART plans

This practical programme allows staff to understand the role of the Team around the Family as part of the care/support planning process, consider the role of the chair and other members and give you practical tips and plenty of practice in how to effectively run a team around the family meeting.  It is practical and “hands on” with a focus on skills and strategy development, backed up by an understanding of why approaches work.  It produces more confident and competent practitioners who are ready to chair Team around the Family Meetings and bring about effective change as as result. View more details about this and what the key learning outcomes are.

Supervision and Staff Support

Supervision is a vital part of effective working with individuals and families with multiple and complex needs.  It enables the manager and organisation to identify risks in cases, manage worker stress and reflective practice and address worker competence and gaps in learning.  Interface have developed a two day programme based on our work with multiple organisation and practitioner feedback of what works.  The course develops managers who feel able to address issues and support workers to meet the needs of vulnerable children and families.  The programme is hands on and interactive and includes tools and example forms to use in practice.  Managers feel more confident and equipped to offer effective supervision on completion of the programme. View more details about this and what the key learning outcomes are

Resistance - Working with Individuals & Families

Working with resistant individuals and families can be challenging and frustrating when offering packages of support. This course will focus on understanding, recognising and addressing resistance. The day will allow practitioners to ‘test out’ tools and strategies to use in practice when working with individuals and families. These skills will support practice in building engagement and enhancing support offered to individuals and families. View more details about this and what the key learning outcomes are.

Multi-Agency Working

Working with individuals and families experiencing complex challenges requires staff to work with multi agency partners to bring about effective and sustainable change. This practical programme allows staff to consider blocks and barriers to effective multi agency working. We will consider skills to support staff to work effectively with partners including setting targets and agreeing support plans and how to effectively challenge. View more details about this and what the learning outcomes are.

Building Self Reliance to Support Education & Work

A focus on understanding how to address barriers to learning, education and employment. Considering how to motivate families and individuals to access learning, education and employment. Find out what the learning outcomes are.

Please read our cancellation policy before making a booking.


Course Date(s) Duration Cost per person
Team Around the Family and SMART Family Plans October 11th 2017 1 day £165 + VAT
Building Self Reliance to Support Education & Work October 12th 2017 1 day £165 + VAT
Supervision and Staff Support 8+9 Nov 2017 2 days £390 + VAT
Early Help Practitioner Programme 13+14 Nov, 4+5 Dec 2017 4 days £895 +VAT
Motivational Interviewing November 21st 2017 1 day £165 +VAT
Level 4 Certificate - Working with Children, Individuals and Families * COMING SOON IN AUTUMN 2017 * 6 days From £1,749 + VAT


Course Date(s) Duration Cost per person
Team Around the Family and SMART Family Plans October 16th 2017 1 day £165 + VAT
Building Self Reliance to Support Education & Work October 17th 2017 1 day £165 + VAT
Early Help Practitioner Programme 18+19 Oct, 15+16 Nov 2017 4 days £895 + VAT
Supervision and Staff Support 31 Oct+1 Nov 2017 2 days £390 +VAT
Motivational Interviewing November 2nd 2017 1 day £165 + VAT

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Please read our cancellation policy before making a booking.

Interface are trusted by…

Clare was very knowledgeable and excellent deliverer of the subject and I feel Clare was excellent in regards to ensuring I understood the material.

Learner on the Think Family course (London)

It really has been an absolute pleasure to know you! I love your teaching style and cannot express how much I got out of the sessions. It was a therapeutic and extremely positive experience. I feel it will benefit my practise/ approaches with families so very much. I actually did not want it to end!

Level 4 Course, Tower Hamlets

We approached Interface to discuss the delivery of their Supervision training in-house for our organisation. Their proposed solution allowed for us to tailor the training to exactly meet our needs. The trainers delivery was engaging and inclusive. She used lots of relevant and practical examples imparting her extensive knowledge. Delegates left the training with specific individual plans which should have a positive impact on their practice of supervision.

Wendy Such (Parenting Coordinator, Bracknell Forest)

Thank you! The trainer was extremely knowledgeable, the course was really useful to me and I learnt a great deal that will be of use.

Ashmead Primary School Teacher

Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.

Kirsten Carr, Early Help Transformation and Impact Manager (London Borough of Haringey)

Our approach to early help was inadequate as was our Troubled Families programme, overall we were not fit for families and as a result we were failing. Interface worked alongside us as we built our new Early Help offer, enabling external trouble shooting, facilitation of the identification of solutions and growing practitioners that had all the skills but were lacking in confidence and application. Interface worked alongside us. They were excellent and professional throughout. The outcomes were excellent with a recent Ofsted inspection praising within our Early Help teams.

Elizabeth Broadhurst, Troubled Families Coordinator

It was very comprehensive. The course was adapted as it progressed. The trainer great at thinking on her feet and amending course content.

Learner on Supervision Course