Doncaster Family Hubs – Engaging with Families

We delivered two bespoke, one-day practice-based programmes to Family Hub Coordinators and staff from across all localities in Doncaster. Consultation with coordinators identified the need for an interactive and skills-based program that would enable staff to update their knowledge, reflect on practice and create opportunities for learning, with case studies and discussions. The impact of which would improve engagement with families and increase staff’s confidence being professionally curious and having uncomfortable conversations within their roles, which would enhance their interventions and practice. 

Consideration was also given to trauma informed practice and supporting the workforce.

 Learning outcomes from the day included: 

• To understand the importance of effective communication and engagement
• To develop skills needed to work in a reflective and relationship-based way
• To improve awareness of professional curiosity
• To feel more confident having uncomfortable conversations with families.

  Learner Feedback included: 

• Thank you for the fab training, it has been very useful and thought provoking
• Well delivered and catered to our everyday work which made it more relevant and useful 
• Really enjoyed this training will support me in my role with our families
• Pause my thinking process to ensure I have gained the information to make a better call on the support a family is asking for. Not to be fearful of disguise compliance, loved the examples given on how to ask the questions, these will support my practise
• Leanne got everyone involved and was very engaging
• Really enjoyed the training, very informative and good use of breakout rooms in between, thank you :)
• I understand the importance of professional curiosity, and the importance of having those difficult conversation.
• Find more ways to reflect with my team as a whole - to discuss the uncomfortable things but also to acknowledge the good conversations and good practice more :) 
• Practice those difficult conversations and also put them into practice when needed feeling more confident
• I will have the tools to be able to support families and have those difficult conversations -
• I really enjoyed the training it was delivered so well. Thank you
• Will ensure that allow my team time and space to debrief with me after they have had to have difficult conversations with families. I also have refreshed on the skills needed to support them to do this. I'm also going to try and encourage everyone to have a daily lunch break :)