East Sussex - Level 4 Working with Individuals, Children & Families qualification

We were thrilled to work again East Sussex and their early Help and Youth Service workforce to complete our level 4 qualification. 

All learners completed the full 3 units of the qualification which are:

• Unit 1 - Engagement and Communication - Building Effective Relationships    
• Unit 2 – Working with families - Assessment, Tools and Planning
• Unit 3 - Supporting family members towards independence and self – reliance.

The qualification requires learners to complete a portfolio of evidence comprising knowledge-based assignments, case studies, reflective accounts, practice examples, and manager testimonies. There are also observations of practice and understanding completed through the training sessions where they work together to assess need and create family plans.

The recent delivery has demonstrated the impact that a well-supported, relationship-based learning experience can have on frontline practitioners.

Feedback from learners was consistently outstanding, with every participant rating the programme as excellent and confirming they would recommend it to colleagues. More importantly, learners reported tangible changes in their confidence, knowledge and day-to-day practice, describing how the qualification had strengthened their assessment skills, reflective practice and ability to work collaboratively with children, families and partner agencies.

Throughout the programme, learners highlighted the value of practical discussions, real-life case examples and constructive feedback, enabling them to confidently apply theory to their own professional roles. Many described the qualification as one of the most valuable learning experiences they had undertaken, not simply because of the knowledge gained, but because it encouraged them to think differently about engagement, strengths-based practice and supporting sustainable change for families.

The evaluation reinforces our belief that effective workforce development goes beyond delivering information. Creating opportunities for reflection, discussion, challenge and personalised support enables practitioners to develop confidence alongside competence, resulting in learning that has a lasting impact on practice and ultimately improves outcomes for children and families.