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Jersey Level 4 Certificate programme

We were delighted that Jersey chose to work with us to provide our level 4 certificate ‘Working with children individuals and families’ qualification.

60 Staff in total attended virtually in 5 cohorts coming from a range of backgrounds including family partnership workers, school staff, family support, health, nursery staff, education, substance use, probation and specialist support services.

The content and assessment criteria were adapted to meet the Jersey Children First priorities and framework.

All staff completed the 3 core units:

  • Unit 1 - Engagement and Communication - Building Effective Relationships
  • Unit 2 - Assessment, Tools and Planning
  • Unit 3 - Supporting family members towards independence and self – reliance

All learners submitted a portfolio of evidence that included knowledge-based assignments, case studies, reflective accounts, examples of practice and manager witness testimonies and also completed specific work project to evidence how their current practice meets Jersey's strategic objectives.

All learners were supported with copies of our professional guidance and workbooks, a dedicated assessor and one to one sessions.

Feedback from learners on the impact of the course to their practice included;

"My confidence in my abilities has improved and I have recognised positive practice that I do without having thought about the theoretical aspect of it. I am planning to revise and update tools such as assessment sheets, pertinent questions guide and do more case studies to support my reflective practice and share with my team. This course will change my practice."

"The course has allowed me to reflect on my practice, initially I was trying to be a fixer as I was new in the role, but have learnt very much that, it is much better work to with the families enabling and empowering them Also I am going to try to looking after my own wellbeing better eg ensuring where possible to take lunch break etc."

"I have gained knowledge and understanding of multiple and complex needs within a family unit and how multiple life factors impact each member of the family differently, not just the children we work with. In understanding this further, I hope that I will be more effective when building relationships and encouraging positive changes and engagement with other professionals."

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