London Borough of Islington- Access Islington Team bespoke programme

Following the delivery of a successful 6-day bespoke training program, we provided the following courses to Access Islington staff to support the delivery of their Fairer Together Program:

• 2-day Staff Support and Reflective Supervision course
• 1-day Level 3 Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults (Ofqual regulated qualification)

Course content and learning outcomes

Staff Support and Reflective Supervision

• Understanding the need for regular and high-quality supervision
• Knowledge of reflective practice and critical thinking
• Exploring a range of approaches and strategies to effectively manage difficult situations arising through management
• An opportunity to feel confident in the use of the systemic model of supervision to inform practice
• The skills to create a supervision atmosphere that can safely be challenging, exploring, reflective and analytical whilst ensuring the staff members well-being
• The importance of supporting staff in identifying and managing potential future risks
• Tools that help facilitate critical decision-making and help workers  to analyse information and potential risk

Level 3 Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults.

Course Content included:

• Introduction to safeguarding- definitions, legislation and guidance
• Indicators of abuse and neglect relating to children, young people and adults
• Decision making
• Multi-agency working/effective communication
• Individual/teams roles and responsibilities
• Information sharing
• Managing allegations and complaints
• Session concludes with a multiple choice assessment

Learners Feedback

“I will make sure I recognise signs and indicators of abuse, ask the right questions and know when to refer onto the right agencies”.

"Considering safeguarding is very intense/deep, I actually enjoyed the course”.

“Trainer is brilliant and made it impactful and easy to digest and understand”.

“Safeguarding is a very hard subject, trainer made it manageable”.

“I am more of documenting everything regarding safeguarding”.

“Trainer is an excellent trainer, knowledgeable, trustworthy and understanding”.

“Consider note taking and how I record interactions and after informal/formal conversations”. 

“I will use some of the techniques in supervision/plan more carefully and implement regular supervision”. 

“I will implement supervision agreements”. 

“I will implement the skills and tools learnt in the training into my daily working day”.