West Sussex County Council - Foster Carer Recording Training
Background
We were commissioned by West Sussex County Council to deliver a programme of virtual training for foster carers focused on improving recording practices.
The training aimed to develop carers’ knowledge and skills in relation to key recording requirements, with a particular focus on embedding new ways of working—specifically the use of “language that cares” and writing records directly to the child. This approach supports more child-centred practice and contributes positively to children’s life stories.
Aims of the Training Programme
The programme aimed to:
- Strengthen understanding of accurate, ethical, and child-centred record keeping
- Improve knowledge of key information required in fostering records
- Promote the use of language that cares and writing directly to the child
- Increase confidence in involving children and young people in recording
- Ensure understanding of legal, regulatory, and policy frameworks
- Develop clear, objective, and professional recording skills
Overview of Training Content
Key areas included:
- Child-Centred Recording: importance of language and its impact on children
- What to Record: key information and its purpose in safeguarding and care
- Involving Children: meaningful and respectful participation in records
- Legal Frameworks: confidentiality, data protection, and secure storage
- Policy and Practice: applying WSCC procedures and guidance
- Effective Recording Skills: clarity, objectivity, and conciseness
- Practical Application: writing observations in an unbiased and developmentally appropriate way
Impact on Practice
Increased Awareness of Language and Its Impact
Carers reported a significant shift in how they think about recording, particularly the impact of language on children.
“Listening to children and young people… made me reflect on how I write and to always ensure I am using language that cares.”
Positive Shift Towards Child-Centred Recording
Participants recognised the value of writing directly to the child and its long-term importance.
“I am so glad we are writing to the child… it will be a positive contribution to their life story.”
Reflection on Established Practice
For many experienced carers, the training prompted reflection and a willingness to adapt long-standing habits.
“I have been writing so differently for 20+ years… however I know this new way of working is much better.”
Increased Confidence and Updated Knowledge
Carers valued the opportunity to refresh their knowledge and align with current expectations.
“It was very helpful to have a refresher and to keep updated with new ways of working.”
Learning from Shared Practice
The virtual format enabled carers to learn from each other’s experiences and strategies.
“I found it helpful listening to other colleagues and hearing new strategies I can implement.”
Outcomes
- Increased understanding of child-centred and ethical recording
- Improved awareness of the impact of language on children and young people
- Greater consistency in applying WSCC recording expectations
- Enhanced confidence in involving children in their records
- Stronger skills in writing clear, professional, and developmentally appropriate records
- Positive shift towards using recording as part of a child’s life story
Conclusion
The recording training programme has supported foster carers to reflect on and improve their recording practices, particularly in relation to language and child-centred approaches.
By promoting “language that cares” and encouraging carers to write directly to children, the training has contributed to more meaningful, respectful, and impactful records. Feedback demonstrates that carers are not only updating their knowledge but also making important changes to how they record—supporting better outcomes for children both now and in the future.