Wendy is the founder and Managing Director of Interface. She is passionate about turning around the lives of vulnerable children and families and her strong values can be felt across the organisation and the work that Interface provides. Wendy has extensive experience of working across local and national government at a senior and strategic level, working on various government initiatives and advising government departments on effective practice to support policy making. She has an excellent reputation and track record of working with Local Authorities and the VCS to advise on governance, service design, implementation of projects, monitoring outcomes and business cases. She particularly enjoys strategic challenge, evaluations, coaching and motivational interviewing training.
As the Deputy Delivery Manager of the Family Delivery Team in the Families at Risk division in the Department for Education, Wendy had a national role in supporting Local Authorities and their partners in setting up and running intensive family support services, parenting support and wider reforms around integrated services and whole family working.
She was also responsible for wider reforms around families with complex needs. These included guidance on the development of local protocols between Drug and Alcohol treatment services, Safeguarding Boards and Children and Family services, Offender Management services, Mental Health services and Young Carers. She became national advisor to other Government departments such as Ministry of Justice, Home Office and Communities and Local Government.
Prior to this Wendy worked with the Youth Taskforce expanding youth offending teams in police custody suites, operation stay safe and targeted youth support across the country. Having started her career in Housing, Wendy quickly rose to manage a large housing service consisting of neighbourhood teams, anti-social behaviour teams and tenant participation. She was instrumental in setting up one of the earliest Family Intervention Projects jointly working with partners and in obtaining funding to increase and sustain this work.
Wendy has written articles and provided comments for various publications including Public Servant, The Guardian and Local Government Chronicle. She regularly presents at conferences on vulnerable families.
Wendy has the professional qualification from Chartered Institute of Housing.
Wendy is a fully qualified and experienced coach with an ILM Level 7 Certificate in Executive Coaching and Mentoring.
She is currently training to become an ABNLP accredited Certified NLP Practitioner, NLP Coach and a TLTA accredited Time Line TherapyTM Practitioner.
Wendy is a qualified assessor and is currently studying for TQUK Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (QCF)
Wendy is a Leadership Fellow of the Society of Leadership Fellows, St George’s House, Windsor Castle, Windsor.