Coaching

I would like to thank you for four excellent days of training. I learned a lot and really appreciate how you listened to us and were able to tailor the training to our needs whilst still making sure that we covered everything that we needed to do. It was all extremely helpful but the group discussions and activities were brilliant. Particularly the group supervision exercise and also the TAF action planning activity. I found the reflective discussions really helpful but also appreciated how kind you were in checking in on us individually if we needed to talk.

We approached Interface to add their wealth of experience, knowledge, and capacity to the project in Gloucestershire to move towards Family Hubs. This is a huge change programme for Gloucestershire and one that needed to be co-produced with stakeholders to ensure we understood ‘what good will look like’ for our families and practitioners.
Interface were approachable, flexible to the ever-changing needs of our project and have been invaluable adding in national context as well as really taking time to get to know our communities, so they walk in the shoes of our children and families. Having great communication ensured we worked together to achieve the outcomes set for us each step of the project. The staff responded to last minute requests for work and or changes to the programme seamlessly and their expertise in the area of Family Hubs was so valuable to us in responding to challenges. Interface staff became an integral part of the project team not just a consultant on the end of the phone. They provided strategic as well as practical support.
I have thoroughly enjoyed working with the team at Interface, it’s just so amazing what we achieved together in such a short space of time. I am really excited for the next stage of the programme to see all the groundwork be bought to life in the tender.
I would highly recommend Interface as an organisation and although this project is not yet finished, I would not hesitate to draw from their knowledge, experience, and expertise for future projects.

Thank you for this amazing course the content was delivered at the appropriate level and depth and I have taken away so much

This training has been one of the best I've done in a long time. This has been really helpful. Thank you

I have worked with Wendy and Interface since her days at DFES and later as the Founder of Interface. She has built considerable expertise in the key developments in Family Support over the last 20 years and with her partners has been able to offer us knowledge, experience, flexibility to meet our changing requirements as we have developed our services. We have valued her help developing our practice, management , systems and meeting our partnership workforce development needs most recently on Family Hubs, Management and Leadership and Trauma programmes.

Wendy and colleagues are responsive, excellent communicators with us, partners and staff. We have been really pleased with the outcomes. I would you use them again and recommend to others.

I have been very pleased by the work carried out by Interface. They were able to work flexibly and adapted well to our requirements. The training was designed and delivered in a constantly changing environment and Interface were able to work well with this and didn't get frustrated! The quality of the training delivered was consistently evaluated as excellent.

My own personal confidence in my practice has increased immensely from doing this course. I now know the theory behind my interventions with the families I work with and how this impacts positively on their lives.

Interface as always have been professional and flexible in their approach and delivery, working with us to get the most out of the programme. Without exception the practitioners completing the Level 4 certificate have fed back that the trainers are excellent, the sessions varied and interesting, that they felt supported throughout the programme and that the course has improved their practice. They loved the projects, which are still being developed further for use by Shropshire Early Help Practitioners to use with families.

Very beneficial and interesting. Clear training. Essential. I will note risk appropriately to self and family and constantly update risk assessment to enable me to maintain awareness of change with family circumstances.

We are absolutely delighted with both the training and your approach to working with us. We couldn't be happier. It is a large programme and you have been flexible and responsive and your trainers are high quality.