Embedding Performance Improvement into Practice

Thank you for your thorough evaluation of our partnership. You navigated some complex relationships and issues extremely well and we look forward to taking forward the action plan to the next level.

Interface were approachable, flexible to the ever-changing needs of our project and have been invaluable adding in national context. I would highly recommend Interface as an organisation. I would not hesitate to draw from their knowledge, experience, and expertise for future projects.

I think every manager should go on this course. It provided an opportunity to learn, think and reflect. Having to write assignments made me think about what I needed to take away and put into practice. I have changed my approach as a result. Fab trainer, fab training and excellent support.

Working with Interface has been a genuine pleasure. They have been central to the roll-out of trauma-informed practice and restorative approaches training within our organisation and have impressed us with their range of expertise, high quality delivery (online and face to face) and bespoke solutions. Having also used Interface for delivery of courses, facilitation of reflective practice for staff and creation of online learning content, we have found them to be responsive, flexible and much more than just a training provider! It’s been fantastic to work with an organisation which aligns with our own values-based approach.

The training has improved outcomes for families and challenged the staff on being focussed on making improvements. The trainer was excellent.

This course was literally life changing for me – I saw things so differently as it progressed and I felt so freed up to be the leader I wanted to be – I just wish everyone was able to do it

Many thanks for the report, the work that went into it and the slides. I hope you are all having a well-deserved rest! Please know that the work will result in positive change and that you will have been instrumental in putting us on the right path.

We approached Interface to add their wealth of experience, knowledge, and capacity to the project in Gloucestershire to move towards Family Hubs. This is a huge change programme for Gloucestershire and one that needed to be co-produced with stakeholders to ensure we understood ‘what good will look like’ for our families and practitioners.
Interface were approachable, flexible to the ever-changing needs of our project and have been invaluable adding in national context as well as really taking time to get to know our communities, so they walk in the shoes of our children and families. Having great communication ensured we worked together to achieve the outcomes set for us each step of the project. The staff responded to last minute requests for work and or changes to the programme seamlessly and their expertise in the area of Family Hubs was so valuable to us in responding to challenges. Interface staff became an integral part of the project team not just a consultant on the end of the phone. They provided strategic as well as practical support.
I have thoroughly enjoyed working with the team at Interface, it’s just so amazing what we achieved together in such a short space of time. I am really excited for the next stage of the programme to see all the groundwork be bought to life in the tender.
I would highly recommend Interface as an organisation and although this project is not yet finished, I would not hesitate to draw from their knowledge, experience, and expertise for future projects.

The level of genuine conversations that took place changed relationships between our agencies – I think this would have taken 10 years under normal circumstances

It felt like you could be really vulnerable and safe at once – I have never seen any other trainers create this so well. Being able to be vulnerable enabled that big growth and connection with others – it meant we could work from an honest place.