Embedding Performance Improvement into Practice

"Interface delivered an exceptionally thorough evaluation of our Teaching Partnership. They engaged confidently with a diverse range of stakeholders, skilfully balancing different viewpoints while collecting and analysing both qualitative and quantitative evidence. The evaluation was robust, objective and insightful, providing us with practical recommendations and a clear action plan that will continue to shape our partnership's development."

We approached Interface to add their wealth of experience, knowledge, and capacity to the project in Gloucestershire to move towards Family Hubs. This is a huge change programme for Gloucestershire and one that needed to be co-produced with stakeholders to ensure we understood ‘what good will look like’ for our families and practitioners.
Interface were approachable, flexible to the ever-changing needs of our project and have been invaluable adding in national context as well as really taking time to get to know our communities, so they walk in the shoes of our children and families. Having great communication ensured we worked together to achieve the outcomes set for us each step of the project. The staff responded to last minute requests for work and or changes to the programme seamlessly and their expertise in the area of Family Hubs was so valuable to us in responding to challenges. Interface staff became an integral part of the project team not just a consultant on the end of the phone. They provided strategic as well as practical support.
I have thoroughly enjoyed working with the team at Interface, it’s just so amazing what we achieved together in such a short space of time. I am really excited for the next stage of the programme to see all the groundwork be bought to life in the tender.
I would highly recommend Interface as an organisation and although this project is not yet finished, I would not hesitate to draw from their knowledge, experience, and expertise for future projects.

"Excellent facilitation as always. Your depth of understanding of the issues is invaluable, as is your ability to offer an external perspective and constructive challenge to the partnership. I really appreciate how your values drive everything you do to make a real difference for children and families — it shines through so naturally. Truly inspiring and motivating for us all."

We set a very challenging timetable for the piece of work we commissioned. Interface developed an approach which both met our time frames, but also provided an incredibly robust and challenging assessment. The combination of the 2 associates with different backgrounds was a benefit to the project and outcomes as it meant we received challenge from a number of angles.

"One of the greatest strengths of working with Interface was access to their wider team of consultants. Whenever additional expertise or specialist advice was required, they were able to draw on colleagues with complementary skills and experience, adding significant value to the project. This breadth of expertise meant we always had the right support at the right time."

I have been very pleased by the work carried out by Interface. They were able to work flexibly and adapted well to our requirements. The training was designed and delivered in a constantly changing environment and Interface were able to work well with this and didn't get frustrated! The quality of the training delivered was consistently evaluated as excellent.

Thank you for a very insightful piece of work. Your experience of evaluations, alongside your knowledge of the area was second to none and we have learnt such a lot.

Interface were approachable, flexible to the ever-changing needs of our project and have been invaluable adding in national context. I would highly recommend Interface as an organisation. I would not hesitate to draw from their knowledge, experience, and expertise for future projects.

I have worked with Wendy and Interface since her days at DFES and later as the Founder of Interface. She has built considerable expertise in the key developments in Family Support over the last 20 years and with her partners has been able to offer us knowledge, experience, flexibility to meet our changing requirements as we have developed our services. We have valued her help developing our practice, management , systems and meeting our partnership workforce development needs most recently on Family Hubs, Management and Leadership and Trauma programmes.

Wendy and colleagues are responsive, excellent communicators with us, partners and staff. We have been really pleased with the outcomes. I would you use them again and recommend to others.

"The training has had a significant impact on both our workforce and the families we support. It has challenged practitioners to think differently, remain focused on achieving meaningful outcomes and continually reflect on how they can improve their practice. The trainer was outstanding—engaging, knowledgeable and highly skilled at bringing the learning to life. This programme has made a real difference to the way our teams work."