Embedding Performance Improvement into Practice
Our highly experienced team have direct experience of both strategic and operational management have provided support to Local Authorities and partners to embed performance improvement into practice.
We offer an independent, discreet and bespoke offer to empower staff to achieve their best at all levels. We will identify barriers and organisation difficulties and work with you to create improvement. Our team are extremely credible and will work with you to ensure that staff at all levels own and sustain a culture of improvement.
Our experience shows that a combination of planning, team sessions, individual coaching/mentoring and targeted group work across all tiers of the organisation works in:
- Promoting and developing trust to enable a culture where performance and quality of service is understood and matters to everyone
- Developing professional and personal responsibility by helping people to identify issues and solutions and to own the impact of their performance on outcomes for children and families
- Developing leadership skills at all levels and supporting the organisation to enable staff to influence service development and decision making appropriately
- Developing professional confidence to challenge systems and behaviour that leads to less than helpful outcomes
- Building on managers strengths while increasing understanding of their role as leaders and managers and develop effectiveness in leadership and management behaviours
- Bridging the gap between senior management and front line managers and practitioners by providing constructive feedback
For further information or for an informal chat please contact us.
Case Studies
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Staff Empowerment Keeping Our Staff and Customers Safe – West Sussex
We were commissioned to provide training for WSCC Staff dealing with customers on a regular basis who have complex issues around drug addiction/alcoholism and mental health.Read More -
Government of Jersey Family Support Program
We consulted and designed a sequential 18-day training program for Family Support Workers in the Government of Jersey.
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Connexus - Effective Support Worker Training
We were delighted to have another opportunity to continue our training with Connexus, working with a group of colleagues, the majority of whom were relatively new to their roles.
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Halton - Staff support and Supervision
We provided a 2 day practical program for managers and seniors responsible for providing staff support and supervision, the group included new and developing managers.Read More