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Evaluation and Monitoring

Are you trying to better support families more effectively and efficiently?

Our evaluation team can help you to explore and understand what is working and how to build on this to improve outcomes for families – whether this be an intervention, a pathway or whole system.

We design and implement flexible, mixed-method evaluation approaches that blend qualitative and quantitative methods to determine whether a program works, how it works, why it works, and where it can work best. Our partnership approach means we work with you to deliver appropriate, bespoke approaches for all types of evaluation, including quantifying outcomes, impact and cost effectiveness.

We are highly skilled in undertaking primary research with families, exploring case files, reviewing practice and interviewing family members. Our practical experience means we can spot gaps in practice that others may not, and have a clear sense of what is achievable for families.

Most of our evaluations include focus groups and evaluation workshops with multi-agency frontline practitioners, senior managers and leaders. Our understanding of the enablers and challenges in multi-agency systems enables us to make realistic recommendations for systems change and ultimately improve outcomes for families.

We can also help you evaluate your programme using: 

  • logic modelling and process maps
  • supporting you to develop evaluation frameworks
  • on-going self-evaluation processes and support

At the heart of our evaluation work is improving the lives of families. Our experience enables us to confidently advise you on the most effective and efficient evaluation method to get the insight you need.

Social and fiscal return on investment models

We provide a social return on investment (SROI) and a fiscal return on investment (FROI) model to support your evaluation. With considerable experience of developing business cases, we can help you demonstrate outcomes and value for money.

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Case Studies

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What our clients say:

  • Interface carried out an evaluation of our Early Help services. We were particularly impressed with the range of skills and experience across the team and the way they liaised with family members and professionals. Also, the regular communication and management of the process.

    The team were very flexible and the report was well written in plain English.
    We were very pleased with the evaluation and the reports will inform our service development and practice.

    Ruth Beecher, Service Manager, Early Help for Families (Islington)

  • Thank you for a very insightful piece of work. Your experience of evaluations, alongside your knowledge of the area was second to none and we have learnt such a lot.

    Assistant Director Leeds

  • Thank you for your thorough evaluation of our partnership. You navigated some complex relationships and issues extremely well and we look forward to taking forward the action plan to the next level.

    Social Work Teaching Partnership

  • I have been very pleased by the work carried out by Interface. They were able to work flexibly and adapted well to our requirements. The training was designed and delivered in a constantly changing environment and Interface were able to work well with this and didn't get frustrated! The quality of the training delivered was consistently evaluated as excellent.

    Together for Families Lead Officer (Cambridge)

  • We have worked with Interface on a number of occasions. This has included commissioning them to undertake an Evaluation of the Teaching Partnership and delivering a Train the Trainer package on Trauma Informed Practice across the Cheshire and Merseyside region. In all communications with them they have been open and flexible to our ideas and helped us to shape what can be delivered and undertaken, in true collaboration with them. This has ensured the desired outcomes. They bring so much to the table from their knowledge of the arena we work in, their experience from previous work they have undertaken and they have personel that are inspiring, accommodating and work so effectively with all that we have thrown at them.

    We have been so happy with the work that Interface has undertaken for us that we have just commissioned them to facilitate a national Teaching Partnership project that we are part of. I look forward to working with them in the near future.

    Nicola Whiteside, Cheshire & Merseyside SWTP

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