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Family Hub Service Redesign

Family Hub Support

We understand your ambition to create a seamless 0–19 (or 25 for SEND) offer that meets families’ needs at the earliest opportunity—while making the best use of limited resources.

With a strong track record of supporting areas to shape, develop and embed Family Hubs, we can work with you to design and implement flexible, evidence-informed approaches tailored to your local context.

How we can help

We offer end-to-end support—from vision and planning to implementation and evaluation.

Our consultancy offer includes:

  • Needs assessments – reviewing local data, mapping current provision, and pinpointing gaps in parenting and Home Learning Environment (HLE) support to inform targeted action.
  • Service redesign – reconfiguring existing provision, whether in-house or commissioned, to create integrated, accessible pathways for families.
  • Evaluation and benchmarking – assessing effectiveness and impact and using findings to drive continuous improvement.
  • Strategic support and challenge – helping you set ambitious yet achievable goals and maintaining pace through constructive challenge.
  • Integrated leadership development – facilitating the creation of cross-sector leadership teams that unite family support, health, education, early years, and the voluntary sector.
  • Co-design workshops & visioning events – engaging partners, families, and communities to shape solutions that are relevant and accessible.
  • Process, pathway & governance design – ensuring services are joined-up, sustainable, and well-coordinated.
  • Commissioning & service alignment – supporting recommissioning and integration of services to maximise reach and effectiveness.
  • Change management guidance – helping leaders and frontline teams adapt to new ways of working with clarity and confidence.
  • Workforce training – equipping staff with the skills and confidence to deliver integrated, evidence-based support in line with Families First and Best Start expectations.

Our approach

  • Collaborative – we work alongside you and your partners, building on local strengths.
  • Flexible – we adapt to your pace, capacity, and priorities.
  • Evidence-informed – we draw on national best practice and our experience in over 335 local areas.
  • Impact-focused – our goal is sustainable change that improves outcomes for children and families.

Case Studies

  • Family Hub support – Gloucestershire

    We are delighted to be providing support across Gloucestershire County Council and their wider partnership around the recommissioning of children centres and the development of Family Hubs.
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  • Westminster Family Hub ILT Support

    We provided support for the creation of Family hubs including working with a range of leaders across local areas around their local the vision and the creation and ongoing support of integrated leadership teams.

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  • Westminster Family Hubs Training

    Interface provided extensive support over 2 years supporting the creation of Family hubs and skilling up the workforce in their Early Help model

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