Family Help and Best Start Family Hubs

We are helping areas across the country deliver two major priorities for children and families:

1. Family Help & Families First 

As a trusted delivery partner, we are committed to helping local systems evolve, so every child gets the right help at the right time. We bring expertise and hands-on experience, working alongside local authorities supporting them to implement the Families First Partnership Programme by embedding Family Help reforms into practice. See our Consultancy offer HERE our Training HERE and case studies below. 

2. Delivering the Best Start Family Hubs Agenda

We bring extensive, hands-on experience to every stage of Family Hubs delivery, including:

• Needs assessments
• Specialist consultancy and advice
• Partnership building and collaboration
• Service decommissioning/recommissioning
• Local approach design
• Workforce training and team development

Why work with us

We combine deep sector knowledge, a practical collaborative style and a proven history of delivering change. 

Leaders in transformation -  Over two decades we have driven national change: Sure Start, Every Child Matters, Think Family and Family Hubs. 

Expertise - We come from the sector ourselves and have worked with 335+ clients across children services, health, early years, police, voluntary and community sectors.

Pace and challenge - We bring extra capacity and fresh thinking, co design, moving quickly to design solutions while offering constructive challenge to keep plans ambitious and achievable. 

Independence - As an external partner we give informed, honest and objective feedback - helping you overcome challenged and accelerate change. 

Our range of services aim to support your work:

Training

We pride ourselves on our deep understanding of the workforce needs and we know the skills, confidence, and knowledge your teams need to make Families First and Best Start Family Hubs a success.

Our accredited, skills-based, and qualification training is designed for people working in and across these services. See more about our training offer HERE and have a look specifically at our Family Hub Training  and our Family led decision making training.

Tailored to your needs

Every course we deliver is designed specifically for your workforce. We will work with you to identify the right training (including carrying out a needs assessment if required), then adapt our content and approach so it’s relevant, practical, and directly linked to your goals. 

Our mission is to make a real difference and so every programme is built to have an immediate impact on day-to-day practice. 

Why choose us?

• Nationally recognised for delivering high-quality training
• Led by credible, experienced practitioners with deep sector knowledge
• Materials of the highest quality, always current and based on best practice
• Training that’s engaging, practical, and immediately applicable

Consultancy

Our work in this area includes:

• Strategic expert support and constructive challenge to keep plans ambitious and achievable
• Examining what family group decision making will look like in children services and exploring the barriers and enablers to achieving this locally
• Service redesign – helping you map the current system, identify gaps, and co-create streamlined, integrated pathways for families e.g. planning for and setting up Family Hub services or setting up Multi agency Child Protection Teams (MACPT's) 
• Governance and partnership advice, ensuring strong leadership and clear accountability
• Peer support and co-production with partners, the voluntary and community sector, and local communities
• Commissioning support, including business planning, service specifications, and report writing
• Facilitating workshops, visioning sessions, and strategic meetings to build consensus and momentum
• Sharing best practice from across the UK to inspire innovation and improvement 

We work collaboratively and flexibly, genuinely putting families at the heart of everything we do—because transformation only works when it’s built with the people it’s designed to serve.

We’ve been at the forefront of whole-family working and integrated service design for many years—supporting local areas across the UK to rethink, redesign, and transform the way services are delivered.

From initial concept through to full roll-out, we’ve worked alongside partners to design and deliver services that meet local needs and deliver real impact.

We’re chosen not just for our history and credibility, but for our deep understanding of the challenges and our passion for achieving the best outcomes for children and families.