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Case Studies

Case Studies

PACT - Staff Support and Supervision

PACT were looking to update their staff support and supervision practice across the whole organisation with a particular emphasis on Reflective Practice.

Cheshire West & Chester- Mental Health Issues and Their Impact on Families

Interface were delighted to be working with Cheshire West and Chester to raise awareness about Mental Health issues and the impact on families.

Waltham Forest: Care to Share

Mental Health Issues and Their Impact on Families

West Sussex County Council - Evaluation of Think Family

The purpose of our 18-month evaluation was to support the decision making processes around whether to continue/expand the Think Family Programme (comprising intensive support to complex families, troubled families and additional support strands).

East Sussex County Council – Evaluation of the Family Keywork Programme

Interface was delighted to provide the Evaluation of the Family Keywork Programme in East Sussex.

Catch 22 - Pro-Social Modelling Training

Catch 22 identified that they wanted to provide evidenced-based training for their front-line staff to increase their engagement levels with young people and facilitate positive change through each face-to-face interaction.

Thurrock - Report writing and Effective communication

Interface provided a one-day training session aimed at Children Social Care Social Workers to increase the quality of written assessments for newly appointed and existing staff.

Camden - Early Help & Assessment Training

Camden Council were looking for a training provider that could help embed their ‘Resilient Families’ Early Help agenda to a large number of multi-agency staff. We delivered a series of one-day introductory sessions to multi-agency professionals to raise awareness following the restructure of the Early Help offer for families in the borough.

Catch 22 - Child Protection & Data Protection Training

We worked with Catch 22 staff, who supported young offenders in the community, to deliver a 1-day session on Child Protection and Safeguarding and a half-day workshop on Data Protection.

LB Tower Hamlets – ATHE Level 4 working with individuals, children and families

Tower hamlets commissioned Interface to run this brand new accredited course following our delivery of 4 previous city and guilds accredited courses.

Northumberland Case Study – 4 Day Early Help

This four day course facilitated the learning of 50 professionals from family support back grounds who were introducing a new early help support package within the borough.

Darlington Case Study – Working Whole Family, Core Skills and Effective Practice

Darlington required a number of voluntary and statutory partners within the borough to become more aware of the concept of whole family working in line with the Care Act 2014.

Cheshire West & Chester- Mental Health Issues and Their Impact on Families

Raising awareness about Mental Health and the impact of mental health issues on families is a key objective of Cheshire West and Chester local authority.

Embedding Performance Improvement into Practice

We worked with the senior management team of a LA in the East to develop a bespoke programme for frontline managers, senior practitioners and their team members to target areas of weak practice and improve performance

HSCB Northern Ireland - Capacity to Change Training

We are delighted to be working with Northern Ireland HSCB Early Intervention Social Worker teams - providing the Capacity to Change Programme developed by the The University of Bristol.

Central Bedfordshire Council - Capacity to Change Training

We are delighted to be working with the Early Help team in Central Bedfordshire to support them and increase their understanding around parental Capacity to Change.

Stockton - Cognitive, Social & Emotional Development Training Programme

Stockton Council have developed ‘A Fairer Start’ ethos and philosophy that aims to ensure that every child has the best start.

Level 4 – Working with Children, Individuals and Families– Halton

Halton Borough Council is in the process of developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.

Level 4 – Working with Children, Individuals and Families– Warrington

Warrington Borough Council has implemented an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.

Stockton - Culture Changing Training Programme

We are working with Catalyst, a voluntary sector partner to develop and deliver part of a culture change training programme.

Darlington - Effective Whole Family Working

Darlington City Council are focussed on developing a whole council approach to the new responsibilities created by the Children and Families Act and the Care Act to consider the needs of the whole family, delivery of coordinated packages of support and the protection of children and young people from excessive or inappropriate caring roles.

Chester West and Cheshire - Train the Trainer

Cheshire West and Chester had internally provided introductory Team around the Family training sessions to ensure that processes and responsibilities were clear.

Motivational Interviewing - West London Zone

West London Zone is inspired by the Harlem Children’s Zone (HCZ), a ‘cradle-to-college’ pipeline of support for children. The HCZ approach is to do ‘whatever it takes’ to help young people escape generational disadvantage – with the ambition to achieve a ‘tipping point’ whereby the whole community has a positive experience of learning, work and family life.

Staff Empowerment Keeping Our Staff and Customers Safe – West Sussex

We were commissioned to provide training for WSCC Staff dealing with customers on a regular basis who have complex issues around drug addiction/alcoholism and mental health.

Adults with Complex Needs Evaluation – Hertfordshire CC and partners

We were commissioned to provide an independent evaluation of the Adults with Complex Needs Service.

Integrated Multi-Agency Front Door Services – Halton

Halton Borough Council is in the process of further developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.

Motivational interviewing – Hertfordshire

We were successful in providing a large contract of Motivational Interviewing for family safeguarding teams across Hertfordshire.

Motivational Interviewing - London Borough Brent

Brent Council and their VCS partners (BANG and Barnados) attended training on motivational interviewing.

Motivational interviewing – Berneslai Homes

Berneslai Homes runs a large Family Intervention Service. We supported the team through the use of Motivational Interviewing.

Advanced Team around the Family Training – Cheshire West and Chester

Cheshire West and Chester have a strong internal whole family working vision and agenda and were looking for a training organisation to support with further implementation and training for its wider partners.

Early Help Training – London Borough of Haringey

Interface worked with Haringey Early Help Executive group members to develop a 3 module training programme for front line staff and those involved in the wider early help offer. The package of support was to integrate the new Early help workflow in to practice and embrace the culture change that this would bring. This bespoke course was delivered over 40 training days.

Early Help Whole Family Skills Training – Barnsley

Barnsley were looking for a training provider to support their recent restructure to whole family working and implementation of its Family Support offer in both the Early Help and Troubled Families agenda.

City and Guilds Working with Parents Level 4 – LB of Tower Hamlets

LB of Tower Hamlets wanted to embed an accredited program into their whole family working framework. This training was to coincide with changes in the authority and a will of LBTH to invest in their staff.

Birmingham’s Family Outcomes Framework and Tool

We provided embedded consultancy support and created a technical solution to track family outcomes to support their Phase 2 troubled families work.

Great Yarmouth Borough Council Early Help at a Neighbourhood Evaluation

Great Yarmouth Borough Council (GYBC) and partners were successful in acquiring funding from DCLG as part of the Delivering Differently in Communities programme.

Bracknell Forest Evaluation

Bracknell Forest Council has a strategic priority to build volunteering and improve community resilience. They are keen to build and support communities that can help themselves through the increased use of volunteers.

Early Help Training – London Borough of Haringey

Haringey Children’s Services were seeking to embed their new Early Help Framework approach to provide early help and support to families and children. This is the approach Interface adopted to meet our client's needs...

Advanced Safeguarding -Level 3 - Ashmead Primary School

Interface provides an in-depth programme for school staff working directly with cases who are subject to or at risk of being subject to a child protection plan...

Supervision training - Bracknell Forest

Interface provides a 2 day bespoke practical programme for managers responsible for providing supervision...

Evaluation of Think Family: West Sussex

Governor Training - Cambridgeshire County Council

Governor Training Cambridgeshire County Council
We are delighted to be providing governor training to Cambridgeshire County Council Governor Services team.

Safeguarding and Signs of Abuse Training

Interface worked with Ashmead Primary School on safeguarding and signs of abuse training...read more...

Early Help/Troubled Families Support Norfolk

Interface support to Norfolk with their response to troubled families and early help...read more...

West Sussex CAMHs to AMHs Transitions

Interface were appointed to provide West Sussex Children's Commissioner in Public Health Directorate with information and understanding about the experience and activity for those young people moving between Child and Adolescent Mental Health Services...

Islington Evaluation

Interface were commissioned by Islington Council to evaluate its Early Help Family Support Services across their Children’s Centres, Families First and Islington Families Intervention Team (IFIT) teams...

Sefton – Support for Childcare and Early Years provision

Interface supported Sefton to consider the effectiveness of current Early Years and childcare provision at a strategic and operational level...

Team Training Norfolk

Following a successful 2 day supervision training a further need was identified for individual team training to embed good practice following the team induction process...

Skills Training Cambridgeshire

Cambridgeshire were looking for a training provider that could implement its ‘Think Family’ agenda to a large number of multi-agency staff over a 5 module structure...

Skills Training Waltham Forest

Following a review of their service delivery by Interface a long term training programme was implemented...

Level 4 Working with Parents (Intense support for families with complex needs) Training – LB Newham

Newham were looking for evidence based training for their newly formed team. The team were going to be working with families with high complex needs following the troubled families’ agenda. This is how Interface supported Newham...

Level 4 Working with Parents (Intense support for families with complex needs) – LB Brent

London Borough of Brent identified that they wanted to offer multi agency staff training to meet the demands around working in a whole family way. This is how Interface supported Brent...

Level 4 Working with Parents (Intense support for families with complex needs) Training – Sefton MBC

Sefton were commissioning a large piece of work to meet their troubled families response. See how Interface worked closely with Sefton...

Sefton Early Years and ‘School Ready’ support

Sefton needed to increase the proportion of children in Sefton who are “school ready” enabling parents to give them the best possible start in life. See how Interface supported them...

Goldington Family Centre

Interface helps Goldington to achieve 'good' rating following support from Interface ...

Troubled Families Support (Birmingham)

Birmingham City Council requested support from Interface to increase the capacity of the team leading the Troubled Families programme...

Development of a Family Support Pathway (Sefton)

Interface worked together with Sefton Borough Council to support the development and understanding of clear pathways for children, young people and families.

Bespoke Cost Calculator Demonstrates Cost Savings (Hackney)

Interface worked together with Shelter to develop a bespoke cost calculator to evidence service outcomes and costs savings.

Independent review of children's services statutory accountabilities

Interface independently reviewed Wandsworth Council's newly combined adult and children's departments to ensure statutory accountabilities were robustly delivered after the change.

Troubled Families Support - Poole

Interface were commissioned to review a framework to ensure it encapsulated the requirements of the 'Payment by Results" scheme and fully reflected the range of other intended outcomes.

Troubled Families Support - Waltham Forest

Interface provided independent project work to support a business case for commissioning further family practice and modifying current delivery of family practice in Waltham Forest.

Support for Business Case and Setting up of Services

Interface work closely with Shelter as they consider developing and implementing a family support service.

Support with Evaluation Framework

Interface supported Shelter with their approach to evaluating their new intensive family support service.

Support for Troubled Families - Grant Funded Activity

Interface received a grant from DfE to support LA’s in developing their services for families with multiple problems.

Local Authorities Case Study

Interface received a grant from DfE to support LA’s in developing their services for families with multiple problems.

Bespoke Cost Calculator Kineara Housing

Interface worked with Kineara Housing to help them demonstrate savings they have made from a housing perspective as well wider savings to the public purse.

Evaluation of emotional well-being

Interface worked with West Sussex to review three pilot projects providing emotional well-being services for young people aged 12-25 years.

Cost Calculator (Early Help Team Islington)

Interface designs a bespoke Cost Calculator to meet the needs of Islington Council’s Early Help service.

Adoption UK

Interface creates a new framework for Adoption UK so that services could be articulated clearly to stakeholders codifying existing services and identifying a delivery model that will support a new range of services within a wider profile of funding streams.