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For enquiries and bookings, call us on 01603 251730

Open Training

Convenient and easy to sign up to, see our stimulating courses below. If you can't make the open courses talk to us and we can bring these to you in house. Our open courses will benefit:

  • Providers who have only a few delegates requiring training e.g. new or developing staff
  • Providers who want to train up to 20 staff away from their premises
  • Those who value the opportunity to network with others in the same field
  • Individuals purchasing training independently e.g. considering working in a new field or looking for career progression
  • Those keen on maintaining their Continuing Professional Development

NB Lunch is included on each training day

We are running open courses throughout 2018 & 2019, as follows:

Level 4 Certificate - Working with Children, Individuals and Families 

This course is named as an optional mandatory qualification on the Children, Young People and Families standard. 

This is a 15 credit Level 4 qualification which consists of 3 units and leads to a regulated qualification. This is a 6-day face to face training course delivered by an experienced training professional followed by a comprehensive assessment process over 6 months.

You will be required to attend the full 6-day course. 

We will consider running this course more locally to you based on demand. Please let us know if you are seeking this option. 

View more details about this and what the key learning outcomes are.

Staff Support and Supervision

Supervision is a vital part of effective working with individuals and families with multiple and complex needs.  It enables the manager and organisation to identify risks in cases, manage worker stress and reflective practice and address worker competence and gaps in learning.  We have developed and deliver a two day programme based on our work with multiple organisation and practitioner feedback   The course develops managers who feel able to address issues and support workers to meet the needs of vulnerable children and families.

The course receives excellent feedback. See more about the course and the learning outcomes. 

Motivational Interviewing

Working effectively with individuals and families with multiple and complex needs requires staff to bring about change and improvements in outcomes. Motivational interviewing is a powerful technique in bringing about behaviour change. This course will provide you with knowledge and awareness how to use motivational interviewing as a technique. You will consider the cycle of change and consider how to work with ambivalence. There will be opportunities to practice the techniques as well! View more details about this and what the key learning outcomes are

Assessing parental Capacity to Change (C-Change)

C-Change focuses specifically on parental capacity to change, with the aim of improving practitioner skills, providing a framework and better informing planning and decision-making. We know that there is limited availability of good quality assessment methods for practitioners regarding parental capacity to change, and C-Change fills an important gap. We have partnered with the The University of Bristol  to deliver this approach which is of particular interest to:

  • Social workers - to assist decision-making, when care proceedings are being considered and in planning to reunite children.
  • Early Help Practitioners working with children and their families.

We have received fantastic feedback on the difference this is making to practice. See more  about the C-Change approach >>here<<


Please read our cancellation policy before making a booking.


Course Date(s) Duration Cost per person
Supervision and Staff Support January 17th - 18th 2019 2 day £290 + VAT


Course Date(s) Duration Cost per person
Motivational Interviewing February 1st 2019 1 day £145 + VAT
Supervision and Staff Support June 27th - 28th 2019 2 day £290 + VAT

Location to be determined based on demand

Course Date(s) Duration Cost per person
Level 4 Certificate - Working with Children, Individuals and Families March 13th & 14th, April 24th & 25th and June 5th & 6th 2019 6 days From £1,995 + VAT

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Please read our cancellation policy before making a booking.

Interface are trusted by…

Clare was very knowledgeable and excellent deliverer of the subject and I feel Clare was excellent in regards to ensuring I understood the material.

Learner on the Think Family course (London)

It really has been an absolute pleasure to know you! I love your teaching style and cannot express how much I got out of the sessions. It was a therapeutic and extremely positive experience. I feel it will benefit my practise/ approaches with families so very much. I actually did not want it to end!

Level 4 Course, Tower Hamlets

We approached Interface to discuss the delivery of their Supervision training in-house for our organisation. Their proposed solution allowed for us to tailor the training to exactly meet our needs. The trainers delivery was engaging and inclusive. She used lots of relevant and practical examples imparting her extensive knowledge. Delegates left the training with specific individual plans which should have a positive impact on their practice of supervision.

Wendy Such (Parenting Coordinator, Bracknell Forest)

Thank you! The trainer was extremely knowledgeable, the course was really useful to me and I learnt a great deal that will be of use.

Ashmead Primary School Teacher

Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.

Kirsten Carr, Early Help Transformation and Impact Manager (London Borough of Haringey)

Our approach to early help was inadequate as was our Troubled Families programme, overall we were not fit for families and as a result we were failing. Interface worked alongside us as we built our new Early Help offer, enabling external trouble shooting, facilitation of the identification of solutions and growing practitioners that had all the skills but were lacking in confidence and application. Interface worked alongside us. They were excellent and professional throughout. The outcomes were excellent with a recent Ofsted inspection praising within our Early Help teams.

Elizabeth Broadhurst, Troubled Families Coordinator (Norfolk)

It was very comprehensive. The course was adapted as it progressed. The trainer great at thinking on her feet and amending course content.

Learner on Staff Support and Supervision Course