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For enquiries and bookings, call us on 01603 251730

Open Training

Convenient and easy to sign up to, see our stimulating courses below. If you can't make the open courses talk to us and we can bring these to you in house. Our open courses will benefit:

  • Providers who have only a few delegates requiring training e.g. new or developing staff
  • Providers who want to train up to 20 staff away from their premises
  • Those who value the opportunity to network with others in the same field
  • Individuals purchasing training independently e.g. considering working in a new field or looking for career progression
  • Those keen on maintaining their Continuing Professional Development

NB Lunch is included on each training day

We are running open courses throughout 2019, as follows:

Adverse Childhood Experiences (ACEs)

Early childhood experiences have lasting, measurable consequences later in life, we therefore need to foster emotional well-being from the earliest stages of life, enhancing resilience and the importance of relationships. This will build solid foundations for overall health and well-being. See more on this course and its learning outcomes here.

Brain Development - Understanding baby, child and teenage brain development

This course provides learners with an understanding of the function of early brain development and its impact on children and young people’s life chances. The programme will explore the impact of poverty and complex needs in families on baby brain development. See more on this course and its learning outcomes here

Child Criminal Exploitation (CCE)

Criminal exploitation and county lines have devastating effects on children,  Vulnerable adults and our communities. This course is designed to demystify and clarify what we are dealing with, how to recognise it and find ways to support those who feel trapped within it. See more on this course and its learning outcomes here.

Level 5 Leadership and Management Certificate - Working with Children, Individuals and Families

This course leads to a qualification which is regulated by OFQUAL. It is a 22 credit Level 5 qualification consisting of 3 units. It is run as a 6-day face to face training course followed by a comprehensive assessment process over a 6 month period.

The course is designed to develop effective leaders enabling them to use strategies to influence and provide  challenge to ensure organisational objectives are met whilst enhancing stakeholder relationships and understanding and responding to a variety of national/local agendas around working with children, individuals and families. View more details about this and what the key learning outcomes are.

Motivational Interviewing

Working effectively with individuals and families with multiple and complex needs requires staff to bring about change and improvements in outcomes. Motivational interviewing is a powerful technique in bringing about behaviour change. This course will provide you with knowledge and awareness how to use motivational interviewing as a technique. You will consider the cycle of change and consider how to work with ambivalence. There will be opportunities to practice the techniques as well! View more details about this and what the key learning outcomes are

Restorative Approaches Overview 

This training focuses on enhancing the Restorative culture within the operating environment, from frontline officers to senior leadership to ensure sustainability and resilience of the approach. See more on this course and its learning outcomes here.

Staff Support and Supervision

Supervision is a vital part of effective working with individuals and families with multiple and complex needs.  It enables the manager and organisation to identify risks in cases, manage worker stress and reflective practice and address worker competence and gaps in learning.  We have developed and deliver a two day programme based on our work with multiple organisation and practitioner feedback   The course develops managers who feel able to address issues and support workers to meet the needs of vulnerable children and families.

The course receives excellent feedback. See more about the course and the learning outcomes. 

Tools to support work with families

This practical programme will provide staff with knowledge and understanding of a variety of tools to support this. Staff will learn about genograms, chronologies, timelines, Eco maps and the family star. There will be opportunities to practice the techniques as well! See more on this course and its learning outcomes here.

Trauma Informed Practice

To provide trauma-informed care to children, young people and families, professionals need to have an awareness and understanding of the impact of trauma on child development and learn how to effectively minimize its effects without causing additional trauma. This course provides the essentials of what practitioners need to know. See more on this course and its learning outcomes here.

Unconscious Bias

This course supports learners to develop their own awareness and understanding of how unconscious bias can impact on individuals, services and decision making,  It will support them to be able to promote a fair and reasonable approach with all stakeholders. See more on this course and its learning outcomes here.

Please read our cancellation policy before making a booking.


Course Date(s) Duration Cost per person
Understanding Baby, Child and Teenage Brain Development September 18th 2019 1 day £145 + vat
Unconscious Bias October 15th 2019 1 day £145 + vat
Motivational Interviewing October 29th 2019 1 day £145 + vat
Restorative Approaches Overview November 8th 2019 1 day £145 + vat
Tools to support work with families November 27th 2019 1 day £145 + vat


Course Date(s) Duration Cost per person
Trauma Informed Practice October 21st 2019 1 day £145 + vat
Motivational Interviewing October 22nd 2019 1 day £145 + vat
Restorative Approaches Overview November 5th 2019 1 day £145 + vat
Unconscious Bias November 26th 2019 1 day £145 + vat

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Please read our cancellation policy before making a booking.

Interface are trusted by…

Clare was very knowledgeable and excellent deliverer of the subject and I feel Clare was excellent in regards to ensuring I understood the material.

Learner on the Think Family course (London)

It really has been an absolute pleasure to know you! I love your teaching style and cannot express how much I got out of the sessions. It was a therapeutic and extremely positive experience. I feel it will benefit my practise/ approaches with families so very much. I actually did not want it to end!

Level 4 Course, Tower Hamlets

We approached Interface to discuss the delivery of their Supervision training in-house for our organisation. Their proposed solution allowed for us to tailor the training to exactly meet our needs. The trainers delivery was engaging and inclusive. She used lots of relevant and practical examples imparting her extensive knowledge. Delegates left the training with specific individual plans which should have a positive impact on their practice of supervision.

Wendy Such (Parenting Coordinator, Bracknell Forest)

Thank you! The trainer was extremely knowledgeable, the course was really useful to me and I learnt a great deal that will be of use.

Ashmead Primary School Teacher

Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.

Kirsten Carr, Early Help Transformation and Impact Manager (London Borough of Haringey)

Our approach to early help was inadequate as was our Troubled Families programme, overall we were not fit for families and as a result we were failing. Interface worked alongside us as we built our new Early Help offer, enabling external trouble shooting, facilitation of the identification of solutions and growing practitioners that had all the skills but were lacking in confidence and application. Interface worked alongside us. They were excellent and professional throughout. The outcomes were excellent with a recent Ofsted inspection praising within our Early Help teams.

Elizabeth Broadhurst, Troubled Families Coordinator (Norfolk)

It was very comprehensive. The course was adapted as it progressed. The trainer great at thinking on her feet and amending course content.

Learner on Staff Support and Supervision Course