We provide regulated qualifications which meet the needs of those working with Children, Individuals and Families. Our courses in most demand are:
This course leads to a qualification which is regulated by OFQUAL. It is a 15 credit Level 4 qualification consisting of 3 units and is usually run as a 6-day face to face training course followed by a comprehensive assessment process over 6 months. FIND OUT MORE...
This course leads to a qualification which is regulated by OFQUAL. It is a 22 credit Level 5 qualification consisting of 3 units. It is usually run as a 6-day face to face training course followed by a comprehensive assessment process over a 6 month period
The course is designed to develop effective leaders enabling them to use strategies to influence and provide challenge to ensure organisational objectives are met whilst enhancing stakeholder relationships and understanding and responding to a variety of national/local agendas around working with children, individuals and families. FIND OUT MORE...
The scope and content of both Certificates have been shaped by feedback from local authorities and partners.
We also provide a variety of other accredited programmes to support work with complex families. See below and contact us to find out more.
We were approached by Hartlepool looking for an accredited course that would meet the needs of the early help workforce and be adaptable enough to include their parental conflict agenda and priority in the area.
We had 3 local authority areas attend our London open training course, they appreciated learning together and exploring how their services are working with families in the early help arena.Read more
Shropshire early Help Service were keen to offer an accredited program to key staff that would enhance skills confidence and knowledge and be flexible enough to include internal processes and vision.Read more
Tower hamlets commissioned Interface to run this brand new accredited course following our delivery of 4 previous city and guilds accredited courses.Read more
Warrington Borough Council has implemented an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read more
Halton Borough Council is in the process of developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read more
LB of Tower Hamlets wanted to embed an accredited program into their whole family working framework. This training was to coincide with changes in the authority and a will of LBTH to invest in their staff.Read more
Sefton were commissioning a large piece of work to meet their troubled families response. See how Interface worked closely with Sefton...Read more
London Borough of Brent identified that they wanted to offer multi agency staff training to meet the demands around working in a whole family way. This is how Interface supported Brent...Read more
Newham were looking for evidence based training for their newly formed team. The team were going to be working with families with high complex needs following the troubled families’ agenda. This is how Interface supported Newham...Read more
We are delighted that MP Tim Loughton has endorsed our new Level 4 training 'Working with vulnerable children, individuals and families' programme.He has also agreed to write a foreword for the comprehensive learner recourse explaining to learners how valuable their role is in transforming the lives of vulnerable families.Read more
Level 4 Working with Parents (Intense support for families with complex needs) Training – WarringtonRead more
The course will equip workers with the understanding, ability and confidence to go out and work effectively with children, individuals and families with complex and multiple needs.Read more
Designed specifically for those leading and managing teams working with individuals and families with both complex and emerging needs, this course covers the fundamental areas that equip participants to be effective leaders in the current demanding environment.Read more
“The trainer is very engaging. Delivery has been fun and informal and given everyone taking part an opportunity to share thoughts, views and opinions. It has been excellent training to reflect and build upon my skills and knowledge base.Newham Children Services Department Troubled Families Team
“The way it is delivered is the perfect level of challenge and acknowledging some participants lack of confidence around academic study without dumbing down. The course content is engaging and stimulating and complimented the vast experience within our team.
Clare, our course facilitator was encouraging, supportive and challenging. She delivered the content with enthusiasm and demonstrated her experience and understanding of the complexities of the work brilliantly whilst allowing space for the experience of the trainees to shine through. Feedback from the team was wholly positive and I have seen their confidence in their abilities grow before my eyes.
“My own personal confidence in my practice has increased immensely from doing this course. I now know the theory behind my interventions with the families I work with and how this impacts positively on their lives.Learner, Level 4 Working with Children, Individuals and Families
“The overall quality and structure of the training programme was really good, it had a clear schedule and outline of activities at the beginning of each training day so we all knew exactly what to expect.Learner, Level 4 Working with Children, Individuals and Families
“The quality of the course was so good the book was clear and feels so matched to what I do as a family support worker.Learner, Level 4 Working with Children Individuals & Families
“The standard of the training was outstanding, Clare had a great way of delivery and it flowed easily. It was never too complicated, and it comforted me into accepting that I did know what I was doing!Learner Level 4 Working with Children, Individuals and Families
“This is the highlight of my career so far I am totally inspired by Clare to do the best job I can possibly do for families, she is so passionate about making a difference to the lives of vulnerable children and families, I’m just sad it’s finished.Learner on Level 4 Certificate Working with Children, Individuals & Families - Southside
“Although the course material was good the delivery of the trainer was what made the difference. Clare’s warm, encouraging and boundaried approach gave me confidence and helped me to feel supported. I knew what was expected of me and I knew that she was available if ever I needed to talk things through.Learner, Level 4 Certificate Working with Children, Individuals and Families
“It really has been an absolute pleasure to know you! I love your teaching style and cannot express how much I got out of the sessions. It was a therapeutic and extremely positive experience. I feel it will benefit my practise/ approaches with families so very much. I actually did not want it to end!Level 4 Course, Tower Hamlets
“Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.Kirsten Carr, Early Help Transformation and Impact Manager (London Borough of Haringey)
“Excellent training from knowledgeable trainers. The training day has really made me think about my practice. Put all new learning into practice and be much more aware of tools provided to assist families and also be much more aware of how I practice. Extremely useful, applicable and relevant.Programmes Manager Troubled Families (Waltham Forest)
“We had Level 4 training for 150 practitioners across a range of multi-agency services, the TF lead said: "We have used different providers for this in the past and none were remotely as professional as Interface. Their trainers and QA process have been exceptional."Troubled Families Lead
“Excellent training from knowledgeable trainers. The training day has really made me think about my practice. I can now put all my new learning into practice, I am much more aware of tools provided to assist families and I am also be much more aware of how I practice. Extremely useful, applicable and relevant.
“As Service Manager of two FIPs, I have worked with Interface for some time. I find that they are knowledgeable and experienced, with a depth of understanding about the evolution from FIP to Troubled Families work, and have long experience of 'what works' in working with troubled families.Service Manager Catch22 Intensive Family Intervention Projects
“The training has improved outcomes for families and challenged the staff on being focussed on making improvements. The trainer was excellent.LB Croydon
“I really enjoyed the course it was well delivered by experienced trainers. Training was delivered with enthusiasm knowledge of the work we are doing and the wider picture for the future. The organisation and dynamic training delivery was superb, kept me engaged for the full 7 training days – Thank You.