Qualifications

“The way it is delivered is the perfect level of challenge and acknowledging some participants lack of confidence around academic study without dumbing down. The course content is engaging and stimulating and complimented the vast experience within our team.
Clare, our course facilitator was encouraging, supportive and challenging. She delivered the content with enthusiasm and demonstrated her experience and understanding of the complexities of the work brilliantly whilst allowing space for the experience of the trainees to shine through. Feedback from the team was wholly positive and I have seen their confidence in their abilities grow before my eyes.

“My own personal confidence in my practice has increased immensely from doing this course. I now know the theory behind my interventions with the families I work with and how this impacts positively on their lives.

“The overall quality and structure of the training programme was really good, it had a clear schedule and outline of activities at the beginning of each training day so we all knew exactly what to expect.

“The quality of the course was so good the book was clear and feels so matched to what I do as a family support worker.

“The standard of the training was outstanding, Clare had a great way of delivery and it flowed easily. It was never too complicated, and it comforted me into accepting that I did know what I was doing!

“This is the highlight of my career so far I am totally inspired by Clare to do the best job I can possibly do for families, she is so passionate about making a difference to the lives of vulnerable children and families, I’m just sad it’s finished.

“Although the course material was good the delivery of the trainer was what made the difference. Clare’s warm, encouraging and boundaried approach gave me confidence and helped me to feel supported. I knew what was expected of me and I knew that she was available if ever I needed to talk things through.

“It really has been an absolute pleasure to know you! I love your teaching style and cannot express how much I got out of the sessions. It was a therapeutic and extremely positive experience. I feel it will benefit my practise/ approaches with families so very much. I actually did not want it to end!

“Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.

“Excellent training from knowledgeable trainers. The training day has really made me think about my practice. Put all new learning into practice and be much more aware of tools provided to assist families and also be much more aware of how I practice. Extremely useful, applicable and relevant.

“We had Level 4 training for 150 practitioners across a range of multi-agency services, the TF lead said: "We have used different providers for this in the past and none were remotely as professional as Interface. Their trainers and QA process have been exceptional."

“Excellent training from knowledgeable trainers. The training day has really made me think about my practice. I can now put all my new learning into practice, I am much more aware of tools provided to assist families and I am also be much more aware of how I practice. Extremely useful, applicable and relevant.

“As Service Manager of two FIPs, I have worked with Interface for some time. I find that they are knowledgeable and experienced, with a depth of understanding about the evolution from FIP to Troubled Families work, and have long experience of 'what works' in working with troubled families.

“The training has improved outcomes for families and challenged the staff on being focussed on making improvements. The trainer was excellent.

“I really enjoyed the course it was well delivered by experienced trainers. Training was delivered with enthusiasm knowledge of the work we are doing and the wider picture for the future. The organisation and dynamic training delivery was superb, kept me engaged for the full 7 training days – Thank You.