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Level 4 Certificate - Working with Children, Individuals and Families

The course will equip workers with the understanding, ability and confidence to go out and work effectively with children, individuals and families with complex and multiple needs.

This is an OFQUAL approved 15 credit Level 4 qualification which consists of 3 units.  It is THE qualification that fits latest policy and practice and meets the needs of the current workforce. We have developed a comprehensive professional guidance resource and a reflective workbook to support and embed learning. It is a 6-day face to face training course delivered by an experienced training professional followed by a comprehensive assessment process over 6 months. Virtual training options are now also available.

‘As leaders in the field I am delighted that Interface have created the first course in 5 years which accurately meets the needs of the workforce both in early intervention and with complex families’.

MP Tim Loughton

The programme is particularly suited to:

  • anyone working with individuals, children and families as a core part of their roles
  • anyone needing to work with families as part/all of their role e.g. those involved in team around family meetings
  • experienced practitioners looking for a regulated qualification


Engagement and Communication - Building Effective Relationships

This covers the core fundamentals of working with all members of the family. Learners will develop knowledge,understanding, skills and practice around engagement, challenge and safe relationship building.

The sessions will explore working with boundaries and challenge staff to get a deeper understanding and knowledge base on working with individual need and equal opportunities. This will create a core knowledge base around attachment and the impact it has. It will ensure confidence in working with and moving families towards change.

Assessment, Tools and Planning

This unit gives learners understanding, skills and tools to use in practice to gain assessment information throughout their working with individuals and families.

Learners explore in depth the process of gaining assessment information and working with families and multi-agency professionals to develop clear plans and support packages. We will develop SMART plans in partnership with families. We will develop skills and practice in attending and chairing Team around the family meetings.

Learners explore the benefits of case consultation and carry out critical thinking with regard to assessment needs and integrating plans.

Supporting family members towards independence and self – reliance

This unit provides learners with the opportunity to explore origins and cycles of why individuals and families may need support services. They will develop a clearer understanding of how entrenched needs can present. They will develop their questioning skills and consider good practice in motivating families and individuals into education and learning.

Learners will explore good practice around outcomes and the need for sustainable change and encouragement for individuals to link with universal services and become a stronger part of their community. 

The training has transformed my approach with what I do with my clients as I really took in a lot.

The materials you gave for the training have been so good as reference points and materials for my work now.

The trainer, Clare, mixed the academic constructs and ‘business end’ with experiential life examples and learning tips which resonated with the group. She never side-lined the groups importance and made herself available through several communicative mediums. Quality tuition throughout.

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