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Coaching and mentoring

Leaders need to be equipped with a range of personal, reflective, supporting and practice skills.  Being able to develop potential in their staff and be confident in using a range of techniques and skills to develop individuals and teams with the aim of improving sustainability and consistency of service delivery.  These skills can be cascaded through the setting and applied to induction of new staff, supporting volunteers and students.

Using an appreciative enquiry approach to share experiences between participants.  Exploring underpinning knowledge, skills and values in context to training focus and the desired outcomes.

Learning Outcomes

  • Exploring principles and methods , differences and similarities.
  • Understanding boundaries and issues of confidentiality.
  • Identifying and practicing appropriate skills.
  • Brokering agreements. 
  • Identifying outcomes.


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