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Supervision & Staff Support

Supervision is a vital part of effective working with individuals and families with multiple and complex needs.  It enables the manager and organisation to identify risks in cases, manage worker stress and reflective practice and address worker competence and gaps in learning.  Interface have developed a two day programme based on our work with multiple organisation and practitioner feedback of what works.  The course develops managers who feel able to address issues and support workers to meet the needs of vulnerable children and families.  The programme is hands on and interactive and includes tools and example forms to use in practice.  Managers feel more confident and equipped to offer effective supervision on completion of the programme.

The feedback from our supervision programme has been outstanding.

Learning Outcomes

  • Understand the key principles of supervising teams and practitioners working with families with complex needs.
  • Increased understanding and awareness of the complexities and issues for practitioners working with families and how to support them effectively.
  • Develop knowledge of reflective practice, reflexivity and critical thinking.
  • Understand the importance of record keeping in supervision.
  • Understand the key skills of promoting worker stress management and resilience.
  • Gain knowledge of a range of approaches and strategies to effectively manage difficult situations arising through management of supervision.

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