Families First Training Offer
We pride ourselves on our deep understanding of the workforce needs and we know the skills, confidence, and knowledge your teams need.
Every course we deliver is designed specifically for your workforce. We will work with you to identify the right training (including carrying out a needs assessment if required), then adapt our content and approach so it’s relevant, practical, and directly linked to your goals.
Example Training Programmes:
Family Group Decision Making (FGDM)
- 2-day course on collaboration with families and running effective family meetings
- Principles, values, and benefits of FGDM
- Skills to work in partnership with families to identify strengths and risks
- Facilitation skills to empower families in decision-making
- Creating realistic, family-centred SMART plans
- Working effectively with multi-agency partners
Family Help & Whole Family Working
- Apply principles of whole-family, child-centred practice
- Identify root causes of need and address barriers to support, including complex needs
- Build effective, relationship-based partnerships with families using a trauma-informed approach
- Manage cases effectively through support, challenge, and multi-agency collaboration
- Use reflective practice to enhance professional judgement
- Develop skills to work alongside families for sustainable change
- Effective case management Family Help
Assessment, Analysis and Plans
- Assessing whole family needs
- Capturing all family members’ voices, including children’s lived experiences
- Writing balanced, strengths-based assessments
- Developing critical thinking and analysis skills
- Distinguishing facts from judgments in assessments
- Analysing information to inform decisions
- Using direct work to support analysis
- Creating purposeful, realistic, and collaborative plans
- Applying strengths-based, trauma-informed language throughout
Multi-Agency Working & Front Door / MASH
- Clarifying roles and responsibilities across agencies
- Thresholds, decision-making, and information sharing
- Strengthening practice in Multi-Agency Safeguarding Hubs
- Building effective referral and signposting systems
Workforce Skills for Engagement
- Strengths-based conversations & motivational interviewing
- Trauma-informed practice
- Skills for engaging hard-to-reach families
- Co-production with parents, carers, and communities
Family Hubs & Integrated Delivery
- Understanding the Family Help / Family Hub model
- Designing integrated pathways across services
- Outreach and community engagement skills
- Partnership building and collaborative leadership
Decision-Making & Child Protection
- Facilitating multi-agency Family Help and child protection meetings
- Exploring barriers and enablers to whole-family decision making
- Balancing safety, risk, and family-led planning
Evaluation & Data Literacy
- Collecting and using data for Families First reporting
- Designing local evaluation frameworks
- Benchmarking and measuring outcomes & impact
- Embedding continuous quality improvement
Specialist Training Options
We also offer targeted programmes based on local priorities, including:
- Domestic abuse awareness & practice
- Adolescent risk, youth violence & contextual safeguarding
- Exploitation and extra-familial harm
- Mental health and parental conflict
- SEND and inclusion in Family Help
- Navigating neurodiversity in Family help
- Trauma informed practice
- Motivational Interviewing
- Enhanced professional curiosity
Why Choose Us?
- Nationally recognised expertise in whole-family and integrated working
- Flexible delivery – face-to-face, online, or blended
- Tailored programmes designed around your workforce needs
- Experienced trainers with deep sector knowledge
- Focus on practical tools that can be applied immediately
- All courses are offered on a Face to Face or Virtual basis.
- Bespoke & Open Training Courses Available.
Case Studies
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Domestic Abuse and its impact on families - Norfolk Safeguarding Children's Board
Read MoreAs part of a wide package of training for Norfolk Safeguarding Children's Board we are delivering a multi-agency one day course either 'face-to-face' or 'virtually'.
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Case Study Bespoke Cost Calculator Kineara Housing
Interface worked with Kineara Housing to help them demonstrate savings they have made from a housing perspective as well wider savings to the public purse.Read More -
Governor Training - Cambridgeshire County Council
Governor Training Cambridgeshire County Council We are delighted to be providing governor training to Cambridgeshire County Council Governor Services team.Read More -
PACT - Domestic Abuse
Read MoreWe delivered a one day course giving an outline to Domestic Abuse, the causes and affects and general overviews of behaviour and impact for victims and those who harm.
Cancellation Policy
Please see our cancellation terms / fees.