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Family Hub and Early Help Practitioner Programme (OPEN)

We know this training meets the needs of the early help workforce and particularly those working in Family Hubs.

The whole course runs over 3 full days but you can pick and mix the elements that you require. 

Part 1 - Engaging with Families (2 x ½ day sessions)

Learners consider engagement skills and practice. They will develop working in partnership with families, the importance of trust, communication styles, effective boundaries, engaging family members who may be difficult to engage, challenge and safe relationship building.

Learning outcomes:

  • Understand the values and principles that underpin work with children and families
  • Understand the nature of effective relationships with individuals including building trust and bringing about change
  • Ability to work with all family members
  • Explore professional boundaries
  • Ability to address barriers to involvement
  • Understand the concept of unconditional positive regard and non-judgemental practice
  • Be able to build effective relationships 
  • Be able to reflect on own practice 

Part 2 – Skills to complete Assessments, Tools and Planning (2 x ½ day sessions)

Learners will consider the use to tools and techniques to gain assessment information ensuring that the voice of the child is central. Learners will understand how to work in a strengths-based way, whilst managing risk. We will develop clear SMART plans and support packages and explore the skills and practice required when attending and chairing ‘Team Around the Family’ meetings. 

Learning outcomes

  • Understand the process of an effective whole family assessment
  • Consider strengths-based and child-centred approaches
  • Understand how to use assessment tools to identify risk and assess needs of families
  • Ability to create a family plan based on the assessment of needs
  • Understand the skills required in attending and chairing family meetings

Part 3 – Building independence and self-reliance (2 x ½ day sessions)

Learners will explore the barriers for individuals and families in becoming independent and self-reliant and they will gain an understanding of how to address these.  

We will explore the use of the partnership to support families and how to access universal and targeted services.

Learners will consider case drift and stuck cases and explore how to motivate families. We will consider the importance of endings and closures and the need to build appropriate exit strategies. 

Learning outcomes

  • Understand the importance of supporting individuals and families towards independence and self-reliance
  • Understand the barriers and explore opportunities to address these
  • Ability to support families to access universal and targeted services
  • All courses are offered on a Face to Face or Virtual basis.
  • Bespoke & Open Training Courses Available.

Open Training Courses

Location Dates Duration Cost per Person
Virtual Module 1 - January 2nd & 3rd; Module 2 - January 23rd & 24th; Module 3 - February 6th & 7th All sessions from 9.30am to 12 noon Each module £185 + vat; Book all 3 modules for £500 + vat

How To Book Open Training Courses

Fill in the form below, call: 01603 251730  or  Email:

Card payments accepted.

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Cancellation Policy

We are very flexible and will do our utmost to rearrange training should the need arise, but our trainers obviously commit themselves to the training days agreed and so if you need to cancel at short notice we will need to charge a cancellation fee to cover their time.