Mediation
We provide mediation and also training in mediation.
Mediation
We provide impartial mediation to mend relationships or resolve a dispute.
We will work in a supportive way with each participant to explore ‘what good looks like’ and agree on working together in the future.
Mediation supports people to feel heard, find Solutions that everyone agrees to and have control of what has been agreed.
Training in Mediation
We tailor every course and specialise in training internal mediation teams with on-going coaching and supervision of mediators. We provide a 2-day course covering:
- The difference between coaching, mediation, negotiation, solution focused and when to use
- Mediation principles
- Understanding conflict
- Creating a safe environment
- Steps and stages of a structured process
- Asking good questions
- Reflective listening
- Exploring options
- Building agreement
- Maintaining impartiality and non-judgemental practice
- Overcoming the main challenges to mediation
- All courses are offered on a Face to Face or Virtual basis.
- Bespoke & Open Training Courses Available.
Case Studies
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Integrated Multi-Agency Front Door Services – Halton
Halton Borough Council is in the process of further developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read More -
Early Help Training – London Borough of Haringey
Haringey Children’s Services were seeking to embed their new Early Help Framework approach to provide early help and support to families and children. This is the approach Interface adopted to meet our client's needs...Read More -
Buckinghamshire – Early Help 4 day practitioner program
Bucks were transforming their early help service and recognised the need to offer staff training and development during the restructure.The objective was to both upskill staff and to ensure a shared understanding of the vision and process moving forward with the Early Help offer.Read More -
Cheshire West & Chester- Mental Health Issues and Their Impact on Families
Raising awareness about Mental Health and the impact of mental health issues on families is a key objective of Cheshire West and Chester local authority.Read More
Cancellation Policy
We are very flexible and will do our utmost to rearrange training should the need arise, but our trainers obviously commit themselves to the training days agreed and so if you need to cancel at short notice we will need to charge a cancellation fee to cover their time.
Please see our cancellation terms / fees.