Why choose Interface?
We are truly passionate about making a real difference and that shows in our approach and all our work.
Our mission is to improve the lives of vulnerable children and families. Our vision is to be recognised as a leader in providing coherent models of practice and transforming the way services are delivered.
We have an outstanding team of people with wide ranging experience of working within children's services, health, housing, police, early years, voluntary and community sector and many more, in order to plan, design, train, implement, improve and evaluate services. We have worked in over 295 clients across the Country and with staff at all levels.
We have an enviable reputation as a quality provider and most of our business comes to us through client recommendation or repeat work.
We have held ISO 9001:2015 certification since 2018 providing independent confirmation of our commitment to quality both in respect of our operational processes and our service delivery. We apply a Continuous Quality Improvement (CQI) process in all our provision starting from the the point of initial commissioning through to post delivery.
Our formal qualifications are all OFQUAL regulated and our most popular skills based courses have been independently accredited by the CPD Certification Service.
We have an established national team with networks and relationships across National Government, Local Authorities, Schools, Public Health, and the Community and Voluntary Sector. As a result we have an up-to-date picture of effective, emerging and innovative practice throughout the country. We are a key conduit for sharing of this practice nationwide.
We have an excellent reputation as a customer-led organisation, and this is really important to us. We are ISO 9001 accredited, are extremely professional, pragmatic and flexible. Importantly we are 100% committed to support you to make a difference.
As leaders in our field we are finely tuned to the emerging needs of practitioners and leaders. We have continually responded to this by creating new and innovative solutions including our OFQUAL and CPD accredited qualifications which have been designed specifically for the workforce.
Interface maintains a growing network of associates who share our passion to transform the lives of vulnerable families.
The wide range of specialist backgrounds means that we are always able to assign our people to projects based on the very best fit of skills and expertise to our clients.
We see our associates as being part of the family, openly sharing our beliefs, mission and ethos with them and collaborating over best practice.
We are trusted by
What our clients say:
There’s training & and then there is Interface training – Fabulous , just Fabulous!!!
My trainer was absolutely brilliant. She is so credible and knowledgeable and was able to share and help us understand each and every module. She was also extremely supportive, encouraging and made the whole course interesting. Nothing was too much for her, she offered an open door to contact her and gave reassurance when we doubted ourselves! She provided clear and great feedback, which was important to me throughout the course. I joined the course as an anxious, nervous person, who was convinced the whole process was going to be long, difficult and stressful. I couldn't have been more wrong. She put everyone at ease and guided us through the whole process. I wished I had met her years ago! I hope that she goes on to inspire many more people to work with children and families. I thoroughly enjoyed the whole process. I have and will, continue to recommend the qualification to my colleagues.
Interface have delivered several training events for us and have been been a really positive, upbeat and flexible organisation to work with. The training events have been excellent; engaged my teams, pitched and paced at the right level and have been valued by the staff who attended and contributed robustly to our programme of continuing professional development across our multi-disciplinary team.
We approached Interface to add their wealth of experience, knowledge, and capacity to the project in Gloucestershire to move towards Family Hubs. This is a huge change programme for Gloucestershire and one that needed to be co-produced with stakeholders to ensure we understood ‘what good will look like’ for our families and practitioners.
Interface were approachable, flexible to the ever-changing needs of our project and have been invaluable adding in national context as well as really taking time to get to know our communities, so they walk in the shoes of our children and families. Having great communication ensured we worked together to achieve the outcomes set for us each step of the project. The staff responded to last minute requests for work and or changes to the programme seamlessly and their expertise in the area of Family Hubs was so valuable to us in responding to challenges. Interface staff became an integral part of the project team not just a consultant on the end of the phone. They provided strategic as well as practical support.
I have thoroughly enjoyed working with the team at Interface, it’s just so amazing what we achieved together in such a short space of time. I am really excited for the next stage of the programme to see all the groundwork be bought to life in the tender.
I would highly recommend Interface as an organisation and although this project is not yet finished, I would not hesitate to draw from their knowledge, experience, and expertise for future projects.
We felt that Interface listened to our needs and that of our clients and they translated our vision into a product of high standard and quality. The outcome of the work was achieved, we were able to obtain Interface support even when our contract with them ended and we feel that Interface is an organisation that genuinely cares and desires the best outcome for their clients.
It was possible to access the wider team of consultants within Interface which added considerable value to their offer as on occasion additional skills and advice were required.
How refreshing it is to see a company put together a package that clearly demonstrates that you have worked in this field and produced a tool that can actually evidence what work we do.
I have massively built my confidence, had an opportunity to self reflect and develop my leadership skills. I feel like a different person. It has been a game changer.
Working with Interface has been a genuine pleasure. They have been central to the roll-out of trauma-informed practice and restorative approaches training within our organisation and have impressed us with their range of expertise, high quality delivery (online and face to face) and bespoke solutions. Having also used Interface for delivery of courses, facilitation of reflective practice for staff and creation of online learning content, we have found them to be responsive, flexible and much more than just a training provider! It’s been fantastic to work with an organisation which aligns with our own values-based approach.
The interface team are very approachable and responsive to our ever changing needs. They are incredibly supportive and really go the extra mile to support us.