We are truly passionate about transforming the lives of vulnerable families.
Our mission is to improve the lives of vulnerable children and families. Our vision is to be recognised as a world leader in providing coherent models of practice and transforming the way services are delivered.
We have an outstanding team of people with wide ranging experience of working with local authorities (LAs), schools, housing, police, children centres and many more partners, in order to plan, design, train, implement, improve and evaluate services. We have worked in over 192 clients at both management and operational levels.
We have held ISO 9001:2015 certification since 2018 providing independent confirmation of our commitment to quality both in respect of our operational processes and our service delivery. We have an established set of stretching quality measures against which we constantly review our performance with results published on a monthly basis to all our employees and associates. We apply a Continuous Quality Improvement (CQI) process in our training provision starting from the the point of initial commissioning through to post delivery. This is applied to every element of our provision.
Our formal qualifications are all OFQUAL regulated and our most popular skills based courses have been independently accredited by the CPD Certification Service.
We have an established national team with networks and relationships across National Government, Local Authorities, Schools, Public Health, Early Years and the Community and Voluntary Sector. As a result we have an up-to-date picture of effective, emerging and innovative practice throughout the country. We are a key conduit for sharing of this practice nationwide and can interpret this to meet your needs. It’s our vision.
We have an excellent reputation as a customer-led organisation, and this is really important to us. We are ISO 9001 accredited, are extremely professional and flexible, and are 100% committed to support you to make a difference.
As leaders in our field we are finely tuned to the emerging needs of practitioners and leaders. We have continually responded to this by creating new and innovative solutions. Among these solutions are our accredited training programmes, our experiential learning experiences from eLearning and Skillsbites and our Children’s School Vulnerability Audit Tool.
We are keen to support and create solutions that we know will make a difference to the lives of vulnerable children and families. It’s our mission. We have received regular and high quality feedback on the uniqueness of these solutions and the added dimension they bring to training or support.