Qualifications

We provide OFQUAL approved regulated accredited qualifications to meet the workforce needs of those working with Children, Individuals and Families.

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Level 4 Certificate - Working with Children, Individuals and Families

This course leads to a qualification which is regulated by OFQUAL. It is a 15 credit Level 4 qualification consisting of 3 units and is run either face to face or virtually.

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Level 5 Leadership and Management Certificate - Working with Children, Individuals and Families

A regulated Level 5 leadership qualification approved by Ofqual and designed specifically for those leading services and teams working with children, young people, families and vulnerable individuals.

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Level 6 Certificate in Coaching

This is a 27 credit Level 6 course which develops knowledge, understanding and skills in coaching.

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What our clients say:

This was the best training I have attended in a long, long time!!

Learner, Trauma Informed Practice training, HM Prison & Probation Service
I have worked with Wendy and Interface since her days at DFES and later as the Founder of Interface. She has built considerable expertise in the key developments in Family Support over the last 20 years and with her partners has been able to offer us knowledge, experience, flexibility to meet our changing requirements as we have developed our services. We have valued her help developing our practice, management , systems and meeting our partnership workforce development needs most recently on Family Hubs, Management and Leadership and Trauma programmes.

Wendy and colleagues are responsive, excellent communicators with us, partners and staff. We have been really pleased with the outcomes. I would you use them again and recommend to others.

Natasha Bishopp Head of Early Help, Social Work and Youth Offending, Royal Borough of Kensington and Chelsea
Training with Jahsynth was brilliant. She kept us engaged and has excellent training skills making sure that we were all absorbing the information. I loved the fact she brought fidget toys as this made a huge difference when it comes to holding our attention as well. She was absolutely amazing and has been the BEST training which we have received so far from LBI. She was kind and caring as well when it came to sensitive topics she understood if any of us felt uncomfortable or needed a break. Honestly, I couldn’t praise her enough! I think we need to employ her 😃 - Thanks Jahsynth, you Superstar!!

Learner, LB Islington
I was encouraged to do this course by my manager and was very nervous as at 58 I had not carried out this sort of learning which needed assignments for years. I was apprehensive. The tutor was supportive throughout and my confidence has built. I passed with her support and am delighted. It supported me to go for the next level job which I got!

Learner RBKC Level 5
This is the highlight of my career so far I am totally inspired by the trainer to do the best job I can possibly do for families, she is so passionate about making a difference to the lives of vulnerable children and families, I’m just sad it’s finished.

Learner on Level 4 Certificate Working with Children, Individuals & Families - Southside
This qualification has been really useful for me in my professional role and I could see the value in my day to day work. The delivery of the course was great – thorough and at the right pace so as not to be overwhelming. Wendy was very supportive throughout

Learner Level 5 Leadership & Management Certificate
I was thoroughly captivated and enlightened by all six sessions. Not only did I attain a level 3 qualification in safeguarding, but these sessions also significantly bolstered my confidence and deepened my understanding of how to excel in my role. The trainer's approach was remarkable—she was not only friendly but also highly informative. Her vast knowledge and impeccable delivery made the training enjoyable and enriching, creating an atmosphere that was both fun and knowledge packed.

Learner, LB Islington
Interface provide highly experienced and committed trainers who are able to relate practice to operational realities and ensure that all attending the level 4 Certificate were fully able to participate and reflect on their own practice and learning needs. Our managers and practitioners have had a very positive experience completing the Level 4 course.

Philip Beck, Head of Services and Partnerships, Norfolk County Council – Children's Services
The training I received was truly exceptional, The Trauma Informed Awareness session provided me with valuable insights, allowing me to introspect and examine how I interact with residents, as well as encouraging me to reflect on my own personal life and relationships. The training provided a supportive and empowering environment for staff members, enabling us to better assist and care for residents. Overall, this experience has greatly enhanced my ability to connect with and support individuals in a more trauma informed and compassionate manner.

Learner, LB Islington
The quality of the course was so good the book was clear and feels so matched to what I do as a family support worker.

Learner, Level 4 Working with Children Individuals & Families

Course Resources

Case Studies

ATHE Working with children, families and individuals Level 4 – Workpath, LB Tower Hamlets

Following a successful delivery of 4 Level 4 accredited programs to multi agency staff in the LB Tower Hamlets we were approached by Workpath to deliver a bespoke program to meet the needs of their workforce.
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City and Guilds Working with Parents Level 4 – LB of Tower Hamlets

LB of Tower Hamlets wanted to embed an accredited program into their whole family working framework. This training was to coincide with changes in the authority and a will of LBTH to invest in their staff.
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LB Tower Hamlets – ATHE Level 4 working with individuals, children and families

Tower hamlets commissioned Interface to run this brand new accredited course following our delivery of 4 previous city and guilds accredited courses.
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Level 4 Certificate, Working with Children Individuals and Families, Southside, Bath

Southside were looking for a training program that would support and enhance the work they are completing in their family service and the local community. One that aligned with their vision put the family at the centre of their thinking to build resilience and independence.
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Royal Borough of Kensington and Chelsea Level 5 leadership Qualification

We have been working with leaders across RBKC for the last 6 months on the Level 5 Leadership and Management Certificate - Working with Children, Individuals and Families
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Government of Jersey - ATHE Level 4 Working with children, individuals and families

We are working with Jersey’s Children First.to provide our ATHE Level 4 working with children, individuals and families qualification
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East Sussex ATHE Level 4 Working with children, individuals and families

East Sussex commissioned an inhouse cohort of family workers to complete the qualification following the success of a small number of staff attending our open level 4 offer.
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Hartlepool ATHE Level 4 Working with Children, Individuals and Families.

We were approached by Hartlepool looking for an accredited course that would meet the needs of the early help workforce and be adaptable enough to include their parental conflict agenda and priority in the area.
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Level 4 – Working with Children, Individuals and Families– Warrington

Warrington Borough Council has implemented an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.
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Level 4 – Working with Children, Individuals and Families– Halton

Halton Borough Council is in the process of developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.
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London Open - ATHE Level 4 Working with Children, Individuals and Families.

We had 3 local authority areas attend our London open training course, they appreciated learning together and exploring how their services are working with families in the early help arena.
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Shropshire ATHE Level 4 Working with Children, Individuals and families

Shropshire early Help Service were keen to offer an accredited program to key staff that would enhance skills confidence and knowledge and be flexible enough to include internal processes and vision.
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Level 5 - Royal borough of Kensington and Chelsea

We were asked to provide a second cohort of the Level 5 Leadership and Management Certificate - Working with Children, Individuals and Families in Royal Borough of Kensington and Chelsea

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Level 5 OPEN Training

This cohort saw learners from Local Authorities including Shropshire, Essex, Camden and Nottingham and a range of voluntary sector organisations including PACT (Prison Advice and Care Trust).

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Level 5 OPEN Training Oct 21 Cohort

This cohort of 10 learners came from Health, Local Authorities and colleagues from a range of voluntary sector organisations

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