Qualifications

We provide regulated accredited qualifications which meet the needs of those working with Children, Individuals and Families.

Download our Training Brochure

Level 4 Certificate - Working with Children, Individuals and Families

This course leads to a qualification which is regulated by OFQUAL. It is a 15 credit Level 4 qualification consisting of 3 units and is run either face to face or virtually.

View qualification information

Level 5 Leadership and Management Certificate - Working with Children, Individuals and Families

This is an OFQUAL approved Level 5 leadership course specifically for those leading and managing those working with children, individuals and families.

View qualification information

Level 6 Certificate in Coaching

This is a 27 credit Level 6 course which develops knowledge, understanding and skills in coaching.

View qualification information

What our clients say:

Working with Interface has been a genuine pleasure. They have been central to the roll-out of trauma-informed practice and restorative approaches training within our organisation and have impressed us with their range of expertise, high quality delivery (online and face to face) and bespoke solutions. Having also used Interface for delivery of courses, facilitation of reflective practice for staff and creation of online learning content, we have found them to be responsive, flexible and much more than just a training provider! It’s been fantastic to work with an organisation which aligns with our own values-based approach.

Joanne Mulcahy, Assistant Director of Services Pact (Prison Advice & Care Trust)
I have worked with Interface for some time. I find that they are knowledgeable and experienced, with a depth of understanding and have long experience of 'what works' in working with troubled families.

Service Manager Catch22 Intensive Family Intervention Projects
My trainer was absolutely brilliant. She is so credible and knowledgeable and was able to share and help us understand each and every module. She was also extremely supportive, encouraging and made the whole course interesting. Nothing was too much for her, she offered an open door to contact her and gave reassurance when we doubted ourselves! She provided clear and great feedback, which was important to me throughout the course. I joined the course as an anxious, nervous person, who was convinced the whole process was going to be long, difficult and stressful. I couldn't have been more wrong. She put everyone at ease and guided us through the whole process. I wished I had met her years ago! I hope that she goes on to inspire many more people to work with children and families. I thoroughly enjoyed the whole process. I have and will, continue to recommend the qualification to my colleagues.

Level 4 Working with Children, Individuals and Families learner
Interface provide highly experienced and committed trainers who are able to relate practice to operational realities and ensure that all attending the level 4 Certificate were fully able to participate and reflect on their own practice and learning needs. Our managers and practitioners have had a very positive experience completing the Level 4 course.

Philip Beck, Head of Services and Partnerships, Norfolk County Council – Children's Services
I loved every bit of this course and have learnt such a lot that I have already used in my leadership role. The course was well organised and the trainer was excellent.

Level 5 Learner
Training with Jahsynth was brilliant. She kept us engaged and has excellent training skills making sure that we were all absorbing the information. I loved the fact she brought fidget toys as this made a huge difference when it comes to holding our attention as well. She was absolutely amazing and has been the BEST training which we have received so far from LBI. She was kind and caring as well when it came to sensitive topics she understood if any of us felt uncomfortable or needed a break. Honestly, I couldn’t praise her enough! I think we need to employ her 😃 - Thanks Jahsynth, you Superstar!!

Learner, LB Islington
I really enjoyed the course it was well delivered by experienced trainers. Training was delivered with enthusiasm knowledge of the work we are doing and the wider picture for the future. The organisation and dynamic training delivery was superb, kept me engaged for the full 7 training days – Thank You.

Michael Hanrahan - Troubled Families Coordinator
The standard of the training was outstanding. The trainer had a great way of delivery and it flowed easily. It was never too complicated, and it comforted me into accepting that I did know what I was doing!

Learner Level 4 Working with Children, Individuals and Families
I have worked with Wendy and Interface since her days at DFES and later as the Founder of Interface. She has built considerable expertise in the key developments in Family Support over the last 20 years and with her partners has been able to offer us knowledge, experience, flexibility to meet our changing requirements as we have developed our services. We have valued her help developing our practice, management , systems and meeting our partnership workforce development needs most recently on Family Hubs, Management and Leadership and Trauma programmes.

Wendy and colleagues are responsive, excellent communicators with us, partners and staff. We have been really pleased with the outcomes. I would you use them again and recommend to others.

Natasha Bishopp Head of Early Help, Social Work and Youth Offending, Royal Borough of Kensington and Chelsea
The trainer was very engaging. Delivery has been fun and informal and given everyone taking part an opportunity to share thoughts, views and opinions. It has been excellent training to reflect and build upon my skills and knowledge base.

Newham Children Services Department Troubled Families Team

Course Resources

Case Studies

ATHE Working with children, families and individuals Level 4 – Workpath, LB Tower Hamlets

Following a successful delivery of 4 Level 4 accredited programs to multi agency staff in the LB Tower Hamlets we were approached by Workpath to deliver a bespoke program to meet the needs of their workforce.
Read More
City and Guilds Working with Parents Level 4 – LB of Tower Hamlets

LB of Tower Hamlets wanted to embed an accredited program into their whole family working framework. This training was to coincide with changes in the authority and a will of LBTH to invest in their staff.
Read More
LB Tower Hamlets – ATHE Level 4 working with individuals, children and families

Tower hamlets commissioned Interface to run this brand new accredited course following our delivery of 4 previous city and guilds accredited courses.
Read More
Level 4 Certificate, Working with Children Individuals and Families, Southside, Bath

Southside were looking for a training program that would support and enhance the work they are completing in their family service and the local community. One that aligned with their vision put the family at the centre of their thinking to build resilience and independence.
Read More
Royal Borough of Kensington and Chelsea Level 5 leadership Qualification

We have been working with leaders across RBKC for the last 6 months on the Level 5 Leadership and Management Certificate - Working with Children, Individuals and Families
Read More
Government of Jersey - ATHE Level 4 Working with children, individuals and families

We are working with Jersey’s Children First.to provide our ATHE Level 4 working with children, individuals and families qualification
Read More
East Sussex ATHE Level 4 Working with children, individuals and families

East Sussex commissioned an inhouse cohort of family workers to complete the qualification following the success of a small number of staff attending our open level 4 offer.
Read More
Hartlepool ATHE Level 4 Working with Children, Individuals and Families.

We were approached by Hartlepool looking for an accredited course that would meet the needs of the early help workforce and be adaptable enough to include their parental conflict agenda and priority in the area.
Read More
Level 4 – Working with Children, Individuals and Families– Warrington

Warrington Borough Council has implemented an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.
Read More
Level 4 – Working with Children, Individuals and Families– Halton

Halton Borough Council is in the process of developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.
Read More
London Open - ATHE Level 4 Working with Children, Individuals and Families.

We had 3 local authority areas attend our London open training course, they appreciated learning together and exploring how their services are working with families in the early help arena.
Read More
Shropshire ATHE Level 4 Working with Children, Individuals and families

Shropshire early Help Service were keen to offer an accredited program to key staff that would enhance skills confidence and knowledge and be flexible enough to include internal processes and vision.
Read More
Level 5 - Royal borough of Kensington and Chelsea

We were asked to provide a second cohort of the Level 5 Leadership and Management Certificate - Working with Children, Individuals and Families in Royal Borough of Kensington and Chelsea

Read More
Level 5 OPEN Training

This cohort saw learners from Local Authorities including Shropshire, Essex, Camden and Nottingham and a range of voluntary sector organisations including PACT (Prison Advice and Care Trust).

Read More
Level 5 OPEN Training Oct 21 Cohort

This cohort of 10 learners came from Health, Local Authorities and colleagues from a range of voluntary sector organisations

Read More