Level 5 Leadership and Management Certificate - Working with Children, Individuals and Families
This course will equip leaders with the understanding, ability and confidence to go out and manage effectively teams who support children, individuals and families with complex and multiple needs.
It is an OFQUAL approved credit Level 5 qualification which consists of 22 credits over 3 units. It is either run as:
- facilitated virtual training with 10 half day training sessions and a comprehensive assessment process over 11 months OR
- a 6-day face to face training course and a comprehensive assessment process over 11 months
The programme is particularly suited to:
- anyone who leads teams working with individuals, children and families as a core part of their roles
- anyone looking to step up into a leadership role in this environment for the first time
- experienced senior practitioners/managers looking for a regulated qualification
Leadership, Management & Supervision
This unit covers the difference between leadership and management, principles of good leadership and management, change management, supervision, case management, performance management, building resilient teams and interpersonal communication.
Learners will consider effective leadership, explore their own leadership styles, core values and drivers and learn how to build resilience and growth in themselves and others.
Building effective relationships
This unit is designed to enhance relationships between all stakeholders (internal and external) working with children, individuals and families.
Learners will consider barriers/enablers to effective relationship building and how to gain commitment from others by understanding, influencing and negotiating. They will gather 360 degree feedback and evaluate how they actively use their interpersonal skills to remove or overcome challenges or work towards change.
Learners will identify measures to evaluate the success of a range of stakeholder relationships.
Evidencing outcomes and embedding improvements
This unit explores the use of data and quality measures in demonstrating outcomes and driving improvement. Learners will consider the use of data, how to identify and manage risk, benchmarking and evidencing performance.
It supports learners to understand and respond to a variety of national/ local agendas around working with children, individuals and families. These will include the political environment and local and national drivers.
Learners will produce a real world work project and create a personal plan to drive performance improvement and quality.
Open Training Courses
|Location||Dates||Duration||Cost per Person|
|Virtual||15th March 2024, 22nd March, 26th April, 24th May, 21st June, 19th July, 13th September, 18th October, 15th November & 13th December||10 x 1/2 day sessions (all from 9.30 am to 12.30 pm), registration, support, assessment, certification, IQA and EQA||£1,895 + vat|
|Virtual - Course Briefing||8th February 2024||2pm for 1 hour||FREE|
What our clients say:
I have worked with Wendy and Interface since her days at DFES and later as the Founder of Interface. She has built considerable expertise in the key developments in Family Support over the last 20 years and with her partners has been able to offer us knowledge, experience, flexibility to meet our changing requirements as we have developed our services. We have valued her help developing our practice, management , systems and meeting our partnership workforce development needs most recently on Family Hubs, Management and Leadership and Trauma programmes.
Wendy and colleagues are responsive, excellent communicators with us, partners and staff. We have been really pleased with the outcomes. I would you use them again and recommend to others.
I have learnt so much from this course. Loved every bit of it!
I was guided us through this programme with the right amount of support and challenge in my opinion, around the deadlines and course requirements.
This course was literally life changing for me – I saw things so differently as it progressed and I felt so freed up to be the leader I wanted to be – I just wish everyone was able to do it
The level of genuine conversations that took place changed relationships between our agencies – I think this would have taken 10 years under normal circumstances
It felt like you could be really vulnerable and safe at once – I have never seen any other trainers create this so well. Being able to be vulnerable enabled that big growth and connection with others – it meant we could work from an honest place.
I have seen my circles of influence increase as a result of understanding and working in a different way because of the learning on the programme. I think other people see me as a leader now
I was encouraged to do this course by my manager and was very nervous as at 58 I had not carried out this sort of learning which needed assignments for years. I was apprehensive. The tutor was supportive throughout and my confidence has built. I passed with her support and am delighted. It supported me to go for the next level job which I got!
This is by far the best programme I have ever been on. I learned more about myself and how to be effective than all the other programmes and training I’ve been on put together
The way the programme is laid out is very easy to understand. The worksheets allowed me to be able to go back to topics in order to write the assignments- so was a great resource.
The trainer was supportive and available.
I already used what I learnt in my interview and was successful!
I didn't think that I was a leader until I attended this course and I feel so differently now - empowered and passionate. Fantastic course. I even enjoyed the assignments as it made me really think about my practice. I have learnt a lot about myself.
Please see our cancellation terms / fees.