Our People

Interface as always have been professional and flexible in their approach and delivery, working with us to get the most out of the programme. Without exception the practitioners completing the Level 4 certificate have fed back that the trainers are excellent, the sessions varied and interesting, that they felt supported throughout the programme and that the course has improved their practice. They loved the projects, which are still being developed further for use by Shropshire Early Help Practitioners to use with families.

I have worked with Wendy and Interface since her days at DFES and later as the Founder of Interface. She has built considerable expertise in the key developments in Family Support over the last 20 years and with her partners has been able to offer us knowledge, experience, flexibility to meet our changing requirements as we have developed our services. We have valued her help developing our practice, management , systems and meeting our partnership workforce development needs most recently on Family Hubs, Management and Leadership and Trauma programmes.

Wendy and colleagues are responsive, excellent communicators with us, partners and staff. We have been really pleased with the outcomes. I would you use them again and recommend to others.

My trainer was absolutely brilliant. She is so credible and knowledgeable and was able to share and help us understand each and every module. She was also extremely supportive, encouraging and made the whole course interesting. Nothing was too much for her, she offered an open door to contact her and gave reassurance when we doubted ourselves! She provided clear and great feedback, which was important to me throughout the course. I joined the course as an anxious, nervous person, who was convinced the whole process was going to be long, difficult and stressful. I couldn't have been more wrong. She put everyone at ease and guided us through the whole process. I wished I had met her years ago! I hope that she goes on to inspire many more people to work with children and families. I thoroughly enjoyed the whole process. I have and will, continue to recommend the qualification to my colleagues.

Your team are great, they are really flexible as well as passionate about what they are doing. They made me feel really enthusiastic about what we do here.

"The Interface team are incredibly approachable, responsive and flexible, adapting quickly to our ever-changing needs. They are genuinely committed to making a difference, always going the extra mile to ensure we achieve the best possible outcomes. Their professionalism, pragmatism and values-driven approach make them a trusted partner, and they consistently provide support that is both practical and impactful."

Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.

We approached Interface to add their wealth of experience, knowledge, and capacity to the project in Gloucestershire to move towards Family Hubs. This is a huge change programme for Gloucestershire and one that needed to be co-produced with stakeholders to ensure we understood ‘what good will look like’ for our families and practitioners.
Interface were approachable, flexible to the ever-changing needs of our project and have been invaluable adding in national context as well as really taking time to get to know our communities, so they walk in the shoes of our children and families. Having great communication ensured we worked together to achieve the outcomes set for us each step of the project. The staff responded to last minute requests for work and or changes to the programme seamlessly and their expertise in the area of Family Hubs was so valuable to us in responding to challenges. Interface staff became an integral part of the project team not just a consultant on the end of the phone. They provided strategic as well as practical support.
I have thoroughly enjoyed working with the team at Interface, it’s just so amazing what we achieved together in such a short space of time. I am really excited for the next stage of the programme to see all the groundwork be bought to life in the tender.
I would highly recommend Interface as an organisation and although this project is not yet finished, I would not hesitate to draw from their knowledge, experience, and expertise for future projects.

"The terrain they were exploring was exceptionally complex, involving a wide range of stakeholders, services and communication channels. Interface quickly gained the confidence of partners, navigated the complexity with ease and ensured that everyone felt heard and involved throughout the process. Their professionalism, organisation and ability to synthesise diverse perspectives into meaningful recommendations were outstanding."

How refreshing it is to see a company put together a package that clearly demonstrates that you have worked in this field and produced a tool that can actually evidence what work we do.

We set a very challenging timetable for the piece of work we commissioned. Interface developed an approach which both met our time frames, but also provided an incredibly robust and challenging assessment. The combination of the 2 associates with different backgrounds was a benefit to the project and outcomes as it meant we received challenge from a number of angles.