Training

“C-Change training challenges practitioners to really think about how collaboratively they work with parents and to ensure that parents understand what and why they need to change through the development of clear and realistic goals in addition to helping them understand their barriers to change. The practice manual sets the approach out clearly and enables to practitioners to match the questions and tools to the specific needs of the parent(s). The training was delivered in an engaging and interactive way enabling participants be begin to apply the approach to practice and therefore leaving the training confident about their ability to integrate the approach into their practice.

“The course was inspirational as well as being highly empowering. My colleagues and I are using the skills taught to ensure that our communication with clients and the children have a greater impact as well as being sympathetic to their needs and perceptions.

“Interface provide highly experienced and committed trainers who are able to relate practice to operational realities and ensure that all attending the level 4 Certificate were fully able to participate and reflect on their own practice and learning needs. Our managers and practitioners have had a very positive experience completing the Level 4 course with Clare and Wendy.

“Interface's training on the C-Change framework has been hailed as one of the most successful training courses the local authority has ever received!

“The Interface team were excellent to work with - professional, skilled, knowledgeable with great communication skills. The staff consulted with us really well and adapted any areas where necessary to give the training a localised feel.
The sessions were really informative and offered inter-disciplinary professionals the chance to share ideas and talk about any barriers in a safe environment. Celebrating success was key throughout and staff really enjoyed the group sessions as well as learning from them.
We offered this to staff who were or were prepared to be CAF Lead Professional in order to boost their confidence and skills. I would offer this to others if the opportunity arises in the future and would recommend it to other areas.

“Our approach to early help was inadequate as was our Troubled Families programme, overall we were not fit for families and as a result we were failing. Interface worked alongside us as we built our new Early Help offer, enabling external trouble shooting, facilitation of the identification of solutions and growing practitioners that had all the skills but were lacking in confidence and application. Interface worked alongside us. They were excellent and professional throughout. The outcomes were excellent with a recent Ofsted inspection praising within our Early Help teams.

“We approached Interface to discuss the delivery of their Supervision training in-house for our organisation. Their proposed solution allowed for us to tailor the training to exactly meet our needs. The trainers delivery was engaging and inclusive. She used lots of relevant and practical examples imparting her extensive knowledge. Delegates left the training with specific individual plans which should have a positive impact on their practice of supervision.

“Thank you! The trainer was extremely knowledgeable, the course was really useful to me and I learnt a great deal that will be of use.

“Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.

“Excellent training from knowledgeable trainers. The training day has really made me think about my practice. Put all new learning into practice and be much more aware of tools provided to assist families and also be much more aware of how I practice. Extremely useful, applicable and relevant.

“It was very comprehensive. The course was adapted as it progressed. The trainer great at thinking on her feet and amending course content.

“Has given me a better understanding and knowledge to take on this role.

“I will put it all into practice and be much more aware of tools provided to assist families and also be much more aware of how I practice.

“I would encourage all of my colleagues to attend this training. Excellent tutor with great knowledge base. Very informative with an ability to captivate an audience - excellent.

“Very beneficial and interesting. Clear training. Essential. I will note risk appropriately to self and family and constantly update risk assessment to enable me to maintain awareness of change with family circumstances.

“Fantastic case studies, excellent!!! About the trainers – I loved the use of their own examples encountered through their own work.

“Really beneficial doing relevant activities – makes it real and good to talk about. Perfectly executed through the day it was Interesting and eye opening - made me think.

“The feedback was unequivocally positive, with particular reference to the inclusive learning style of the trainers and the flexibility of the course. People liked the practical exercises and have followed up with team discussions.

“A fantastic course, really enjoyed it, well supported. I am much more aware of the partnership and whole family approach, which I intend to take back to my place of work.

“The new staff team were most enthusiastic about the course content, the skills of the facilitators and the opportunities for bonding as a team. The programme was well structured and as requested the learning was delivered in a variety of engaging styles. The end of week presentations clearly evidenced a lot of hard work and high energy. The staff who joined us this week have clearly benefited from the week and have resources to draw upon and confident in their own expertise and knowledge. They are skills sharing and proving a good level of support and encouragement to one another as they embark on work with some of the most troubled families in the three boroughs.

“I have been very pleased by the work carried out by Interface. They were able to work flexibly and adapted well to our requirements. The training was designed and delivered in a constantly changing environment and Interface were able to work well with this and didn't get frustrated! The quality of the training delivered was consistently evaluated as excellent.

“Clare was very knowledgeable and excellent deliverer of the subject and I feel Clare was excellent in regards to ensuring I understood the material.