About Us

We are a national provider of specialist support, evaluation, training, information and resources for those working to transform the lives of vulnerable children, individuals and families.

Interface was initially established in March 2010, by members of the former Families Delivery Team, Families at Risk Division at the Department for Education (DfE). We were successful in receiving a £2m grant from DfE (Families at Risk) that later moved to DCLG Troubled families’ team to support with this agenda.

We have been joined by associates with experience of implementing improvement programmes and providing training across local authorities (LAs), the voluntary and community sector, schools, early help, early years, health and children’s social care. Together, we share a wealth of skills, knowledge, and experience around services for vulnerable families, change management, improvement support and evaluation.

Our overall aim is to enhance capacity and expertise in local areas and we do this across priority areas of service delivery for communities, children and vulnerable families. We have close relationships across the sector and continuously horizon scan in order to remain at the forefront of policy and practice to support our clients to be ready for challenges. 

Over the last fourteen years we have been responsible for the following:

• Working with over 315 clients across the statutory and voluntary sector
• Supporting over 86 areas with strategic and operational support around social care, early intervention and prevention
• Evaluating over 52 projects and services and developing business cases
• Training over 21,000 front line practitioners and managers in both skills based and accredited courses 
• Supporting the development of Family Hubs
• Creating and delivering:
  • an accredited Level 4 Working with Children, Individuals and Families Programme
  • an accredited Level 5 Leaders and Managers programme for those Working with Children, Individuals and Families
  • a Level 6 Coaching qualification
  • various bespoke leadership development programmes
  • many skills-based training courses to support those working with children and families
• Providing coaching and mentoring
• Supporting areas with embedding service improvements
• Embedding whole family working across Local Authorities and partners

We love what we do and that shows in our evaluations and client feedback Have a look at our case studies and testimonials

Interface are unique in having experience of both the strategic design and implementation of projects and service improvements as well as direct experience at a local and practical level in supporting local authorities and partners. This experience develops measures and systems to meet strategic outcomes. One of the strengths of Interface is that associates have both management and operational experience which enables them to support partners effectively.