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About Us

We are a national provider of specialist support, evaluation, training, information and resources for those working to transform the lives of vulnerable children, individuals and families.

Interface was initially established in March 2010, by members of the former Families Delivery Team, Families at Risk Division at the Department for Education (DfE). We were successful in receiving a £2m grant from DfE (Families at Risk) that later moved to DCLG Troubled families’ team to support with this agenda.

We have been joined by associates with experience of implementing improvement programmes and providing training across local authorities (LAs), the voluntary and community sector, schools, early years, health and children’s social care. Together, we share a wealth of skills, knowledge, and experience around services for vulnerable families, change management, improvement support and evaluation.

Our overall aim is to enhance capacity and expertise in local areas and we do this across priority areas of service delivery for communities, children and vulnerable families.

Interface are unique in having experience of both the strategic design and implementation of projects and service improvements as well as direct experience at a local and practical level in supporting local authorities and partners. This experience develops measures and systems to meet strategic outcomes. One of the strengths of Interface is that associates have both management and operational experience which enables them to support partners effectively.


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Over the last twelve years we have been responsible for the following:

  • Working with over 295 clients across the statutory and voluntary sector
  • Supporting over 81 areas with strategic and operational support around social care, early intervention and prevention
  • Evaluating over 52 projects and services and developing business cases
  • Training over 18,200 front line practitioners and managers in both skills based and accredited courses 
  • Creating and delivering:
    • an accredited Level 4 Working with Children, Individuals and Families Programme
    • an accredited Level 5 Leaders and Managers programme for those Working with Children, Individuals and Families
    • a Level 6 Coaching qualification
    • various bespoke leadership development programmes
    • many skills-based training courses to support those working with children and families
  • Providing coaching and mentoring
  • Supporting areas with embedding service improvements
  • Embedding Think Family reforms in every Local Authority
  • Providing national, regional and local network meetings for both management and operational staff
  • School improvement and leadership development
  • Creating innovative products such as eLearning and the children’s’ school vulnerability audit tool.

We love what we do and that shows in our evaluations and client feedback Have a look at our case studies and testimonials.

Watch Our Videos

Learn more about Interface, who we are, and what we do in our video series.

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