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Our Work

We provide specialist support across the UK with children’s services, the voluntary and community sector, schools, youth justice, police, and health. Our reach spans both strategic and frontline levels, supporting organisations to strengthen their services for children, families, and vulnerable individuals.

 

We offer a broad portfolio of skills-based and accredited training programmes, and we plan, design, implement, improve, and evaluate services across key priority areas. Our work is grounded in a deep understanding of the sector and the challenges faced.

Our overarching aim is to enhance workforce expertise and service effectiveness—improving outcomes for children and families. We remain at the forefront of national policy and practice through continuous horizon scanning, enabling us to respond quickly to emerging needs and priorities. 

Over the last fifteen years, we have:

·      Worked with over 335 clients across the statutory and voluntary sectors

·       Provided strategic and operational support to over 89 local areas on social care, early intervention, and prevention

·       Evaluated more than 56 projects and services, including the development of robust business cases

·       Trained over 22,000 frontline practitioners and managers through both accredited and skills-based programmes

 

We have also designed and delivered:

·         An accredited Level 4 programme in Working with Children, Individuals and Families

·         An accredited Level 5 Leadership and Management programme for professionals working with children, individuals, and families

·         A Level 6 Coaching qualification

·         A range of bespoke leadership development programmes

·         Numerous skills-based training courses tailored to support those working directly with children and families

 

In addition, we:

·         Provide coaching and mentoring to leaders and practitioners

·         Support local areas to embed sustainable service improvements

·         Assist in the development and implementation of Family Hubs

·         Help areas align their strategies and services with national priorities, including the Families First reforms, to drive systemic change and improved outcomes

Case Studies

  • Support with Evaluation Framework

    Interface supported Shelter with their approach to evaluating their new intensive family support service.
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  • Warrington C Change

    C-Change is a structured, evidence based approach to assessing parental capacity to change in situations where the parenting is likely to be causing harm to their children. Warrington were keen to improve the quality of analysis within their assessments and develop clearer evidence of changes that parents were attempting to make.
    Read More

  • Local Authorities Case Study

    Interface received a grant from DfE to support LA’s in developing their services for families with multiple problems.
    Read More

  • Troubled Families Support - Waltham Forest

    Interface provided independent project work to support a business case for commissioning further family practice and modifying current delivery of family practice in Waltham Forest.
    Read More
View all Case Studies

What our clients say:

  • I have really enjoyed this course. It was engaging, purposeful & one of the most enabling courses to reflect & be honest on. You created a safe & open space that made it extremely easy to learn by osmosis from the group as well as the course content. Thank you!

    Delegate - Early Help Programme, Shropshire Autumn 2021

  • This is by far the best programme I have ever been on. I learned more about myself and how to be effective than all the other programmes and training I’ve been on put together

    Learner, Leadership Programme

  • The lessons learned from the research, and articulated clearly in the report, have been extremely valuable and have informed commissioning intentions which will substantially improve our offer locally for children and young people.

    Children & Families Commissioning Team (Project Manager)

  • I would encourage all of my colleagues to attend this training. Excellent tutor with great knowledge base. Very informative with an ability to captivate an audience - excellent.

    Learner on Common Mental Health Issues and their Impact on Families

  • Being new to a Leadership/Line Manager role I have taken something helpful/useful/thought provoking from every session. The tutor was outstanding!

    Learner, Level 5 Certificate, Leadership & Management, Working with Children, Individuals & Families

  • This is the highlight of my career so far I am totally inspired by the trainer to do the best job I can possibly do for families, she is so passionate about making a difference to the lives of vulnerable children and families, I’m just sad it’s finished.

    Learner on Level 4 Certificate Working with Children, Individuals & Families - Southside

  • The interface team are very approachable and responsive to our ever changing needs. They are incredibly supportive and really go the extra mile to support us.

    Troubled families lead, Cambridgeshire (East)

  • I really enjoyed the course it was well delivered by experienced trainers. Training was delivered with enthusiasm knowledge of the work we are doing and the wider picture for the future. The organisation and dynamic training delivery was superb, kept me engaged for the full 7 training days – Thank You.

    Michael Hanrahan - Troubled Families Coordinator

  • I want to say a huge 'Thank You' as this is the first time in a long time, that I had attended a training whereby I was able to take away a lot of food for thought

    Learner, LB Newham. Tool to work with families

  • I just wanted to take a moment to thank you for the course and the support you provided throughout. It’s made a real and lasting impact on me, both personally and professionally.

    I’m pleased to share that I’ve recently moved into a new role . I genuinely believe that the learning, reflection, and practical tools I gained from your course were a significant contributing factor in helping me take this step forward.

    The emphasis on systems thinking and reflective practice has really stayed with me, and I’ve already started applying these approaches in my new role. It’s helped me to think more strategically, build stronger relationships, and lead with greater confidence.

    Learner, Leadership Programme, Stockton on Tees

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