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Our Work

We provide specialist support across the UK with children’s services, the voluntary and community sector, schools, youth justice, police, and health. Our reach spans both strategic and frontline levels, supporting organisations to strengthen their services for children, families, and vulnerable individuals.

 

We offer a broad portfolio of skills-based and accredited training programmes, and we plan, design, implement, improve, and evaluate services across key priority areas. Our work is grounded in a deep understanding of the sector and the challenges faced.

Our overarching aim is to enhance workforce expertise and service effectiveness—improving outcomes for children and families. We remain at the forefront of national policy and practice through continuous horizon scanning, enabling us to respond quickly to emerging needs and priorities. 

Over the last fifteen years, we have:

·      Worked with over 335 clients across the statutory and voluntary sectors

·       Provided strategic and operational support to over 89 local areas on social care, early intervention, and prevention

·       Evaluated more than 56 projects and services, including the development of robust business cases

·       Trained over 22,000 frontline practitioners and managers through both accredited and skills-based programmes

 

We have also designed and delivered:

·         An accredited Level 4 programme in Working with Children, Individuals and Families

·         An accredited Level 5 Leadership and Management programme for professionals working with children, individuals, and families

·         A Level 6 Coaching qualification

·         A range of bespoke leadership development programmes

·         Numerous skills-based training courses tailored to support those working directly with children and families

 

In addition, we:

·         Provide coaching and mentoring to leaders and practitioners

·         Support local areas to embed sustainable service improvements

·         Assist in the development and implementation of Family Hubs

·         Help areas align their strategies and services with national priorities, including the Families First reforms, to drive systemic change and improved outcomes

Case Studies

View all Case Studies

What our clients say:

  • Best training I have ever had.

    Learner, YMCA Norfolk, Trauma Informed Practice

  • Although the course material was good the delivery of the trainer was what made the difference. Her warm, encouraging and boundaried approach gave me confidence and helped me to feel supported. I knew what was expected of me and I knew that she was available if ever I needed to talk things through.

    Learner, Level 4 Certificate Working with Children, Individuals and Families

  • The qualification fitted in well around work and the assignments and workload felt manageable. The training sessions were fun, and Clare planned them really well keeping our focus and attention and ensuring that all the content was covered. The learning techniques were effective, and Clare was supportive throughout the whole programme. It has been an enjoyable experience and given me a motivation to continue learning and studying.

    Learner, Level 4 Working with Children, Individuals and Families 2025

  • My own personal confidence in my practice has increased immensely from doing this course. I now know the theory behind my interventions with the families I work with and how this impacts positively on their lives.

    Learner, Level 4 Working with Children, Individuals and Families

  • The feedback was unequivocally positive, with particular reference to the inclusive learning style of the trainers and the flexibility of the course. People liked the practical exercises and have followed up with team discussions.

    Service Manager Family Interventions/ Troubled Families Coordinator

  • I really enjoyed the course it was well delivered by experienced trainers. Training was delivered with enthusiasm knowledge of the work we are doing and the wider picture for the future. The organisation and dynamic training delivery was superb, kept me engaged for the full 7 training days – Thank You.

    Michael Hanrahan - Troubled Families Coordinator

  • Interface have delivered several training events for us and have been been a really positive, upbeat and flexible organisation to work with. The training events have been excellent; engaged my teams, pitched and paced at the right level and have been valued by the staff who attended and contributed robustly to our programme of continuing professional development across our multi-disciplinary team.

    Justin Elder, Early Start Group

  • Interface provide high quality outputs, are responsive and demonstrate expert understanding and experience of both housing and family support services. They were very flexible and happy to meet our changing requirements during the course of the work.

    Shelter

  • We are absolutely delighted with both the training and your approach to working with us. We couldn't be happier. It is a large programme and you have been flexible and responsive and your trainers are high quality.

    Blackpool Assistant Director

  • I was thoroughly captivated and enlightened by all six sessions. Not only did I attain a level 3 qualification in safeguarding, but these sessions also significantly bolstered my confidence and deepened my understanding of how to excel in my role. The trainer's approach was remarkable—she was not only friendly but also highly informative. Her vast knowledge and impeccable delivery made the training enjoyable and enriching, creating an atmosphere that was both fun and knowledge packed.

    Learner, LB Islington

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