Level 4 Certificate - Working with Children, Individuals and Families

We had Level 4 training for 150 practitioners across a range of multi-agency services, the TF lead said: "We have used different providers for this in the past and none were remotely as professional as Interface. Their trainers and QA process have been exceptional."

The way it is delivered is the perfect level of challenge and acknowledging some participants lack of confidence around academic study without dumbing down. The course content is engaging and stimulating and complimented the vast experience within our team.
Our course facilitator was encouraging, supportive and challenging. She delivered the content with enthusiasm and demonstrated her experience and understanding of the complexities of the work brilliantly whilst allowing space for the experience of the trainees to shine through. Feedback from the team was wholly positive and I have seen their confidence in their abilities grow before my eyes.

This is the highlight of my career so far I am totally inspired by the trainer to do the best job I can possibly do for families, she is so passionate about making a difference to the lives of vulnerable children and families, I’m just sad it’s finished.

My trainer was absolutely brilliant. She is so credible and knowledgeable and was able to share and help us understand each and every module. She was also extremely supportive, encouraging and made the whole course interesting. Nothing was too much for her, she offered an open door to contact her and gave reassurance when we doubted ourselves! She provided clear and great feedback, which was important to me throughout the course. I joined the course as an anxious, nervous person, who was convinced the whole process was going to be long, difficult and stressful. I couldn't have been more wrong. She put everyone at ease and guided us through the whole process. I wished I had met her years ago! I hope that she goes on to inspire many more people to work with children and families. I thoroughly enjoyed the whole process. I have and will, continue to recommend the qualification to my colleagues.

The quality of the course was so good the book was clear and feels so matched to what I do as a family support worker.

Although the course material was good the delivery of the trainer was what made the difference. Her warm, encouraging and boundaried approach gave me confidence and helped me to feel supported. I knew what was expected of me and I knew that she was available if ever I needed to talk things through.

"Tutor made the learning enjoyable and great. Cannot praise her competency and ability enough": "Clare was extremely supportive, and her presentation and delivery was lively and informative - I really enjoyed the course mainly due to her positive attitude and warmth." :"Thank you for providing this excellent and very informative course providing me with the opportunity to reflect on and improve in my practice.":"Clare was an excellent facilitator. She managed to blend enjoyment and seriousness of the course and made everyone comfortable to air their views."

The standard of the training was outstanding. The trainer had a great way of delivery and it flowed easily. It was never too complicated, and it comforted me into accepting that I did know what I was doing!

Interface as always have been professional and flexible in their approach and delivery, working with us to get the most out of the programme. Without exception the practitioners completing the Level 4 certificate have fed back that the trainers are excellent, the sessions varied and interesting, that they felt supported throughout the programme and that the course has improved their practice. They loved the projects, which are still being developed further for use by Shropshire Early Help Practitioners to use with families.

Interface provide highly experienced and committed trainers who are able to relate practice to operational realities and ensure that all attending the level 4 Certificate were fully able to participate and reflect on their own practice and learning needs. Our managers and practitioners have had a very positive experience completing the Level 4 course.