It is a whole-system approach with the overarching outcome of providing the right support at the right time for all individuals, preventing as far as possible the escalation of difficulties and providing an appropriate response at the earliest opportunity.
We provided independent, impartial advice and support with regards to the development of their new front door services. This also informed the training programme for the multi-agency staff situated within the new front door arrangements.
We provided a team development programme, support around offering consistent analysis of information from a broad range of agencies and using this analysis to identify the risks and the current needs of children, young people, families and vulnerable adults. Additionally we created the supervision framework.