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Early Help/Troubled Families Support Norfolk

We provided support to Norfolk with their response to troubled families and early help. This included case management support and challenge in respect of family case work to minimize any risk in relation to service delivery for families.

"Our approach to early help was inadequate as was our Troubled Families programme, overall we were not fit for families and as a result we were failing.  Interface worked alongside us as we built our new Early Help offer, enabling external trouble shooting, facilitation of the identification of solutions and growing practitioners that had all the skills but were lacking in confidence and application. Interface worked alongside us. They were excellent and professional throughout. The outcomes were excellent with a recent Ofsted inspection praising within our Early Help teams."

Elizabeth Broadhurst, Troubled Families Coordinator