We provided a virtual training program to a range of staff on skills to engage families. The course was delivered on a virtual basis due to Covid restrictions with our usual 1 day program broken into 2 half day training sessions.
Learners explored some of the barriers to engagement and their individual offer to families, identifying possible blocks and challenges in their service and practice.
Tools to support engagement and identify barriers were shared and explored and a delegate pack of useful information and further reading to encourage professional development and curiosity.
I have new tools that can support me to have more challenging conversations with families
The information on changing language and how this can support practice was interesting and I can see where this is a barrier in our work with young people
I will be much more reflective on the importance of the relationship in my casework.