Mediation

We provide mediation services. Mediation can be used to resolve disagreements around workplace relationships.

We provide a safe and supportive environment to:

ensure that all participants feel heard
find solutions that everyone agrees to
improve communication
consider ‘what good looks like’ from multiple perspectives
allow everyone involved to have control of what’s finally agreed

Every package of mediation support is tailor made to participants and the situation. We usually talk to participant separately to hear their version of events, explore their perspectives and feelings, and if agreed, bring all participants together to talk with a view to finding a way forward. Outcomes are decided by everyone involved and can be flexible. Outcomes might include:

an acknowledgement of each party’s views
a commitment to change behaviour
a commitment to regularly review the agreement reached
an agreement to review policies and procedures
an agreement to share work more fairly and provide more responsibility

Contact us for an informal chat about how we could help you.

Case Studies

Case Study Cost Calculator (Early Help Team Islington)

Interface designs a bespoke Cost Calculator to meet the needs of Islington Council’s Early Help service.
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Motivational Interviewing - London Borough Brent

Brent Council and their VCS partners (BANG and Barnados) attended training on motivational interviewing.
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Darlington - Effective Whole Family Working

Darlington City Council are focussed on developing a whole council approach to the new responsibilities created by the Children and Families Act and the Care Act to consider the needs of the whole family, delivery of coordinated packages of support and the protection of children and young people from excessive or inappropriate caring roles.
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Brighter Futures Architecture for Professional Practice embedding Support

We were commissioned to work with Brighter Futures to support them to embed their Architecture for Professional Practice.

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