Mediation
We provide mediation services. Mediation can be used to resolve disagreements around workplace relationships.
We provide a safe and supportive environment to:
- ensure that all participants feel heard
- find solutions that everyone agrees to
- improve communication
- consider ‘what good looks like’ from multiple perspectives
- allow everyone involved to have control of what’s finally agreed
Every package of mediation support is tailor made to participants and the situation. We usually talk to participant separately to hear their version of events, explore their perspectives and feelings, and if agreed, bring all participants together to talk with a view to finding a way forward. Outcomes are decided by everyone involved and can be flexible. Outcomes might include:
- an acknowledgement of each party’s views
- a commitment to change behaviour
- a commitment to regularly review the agreement reached
- an agreement to review policies and procedures
- an agreement to share work more fairly and provide more responsibility
Contact us for an informal chat about how we could help you.
Case Studies
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Independent review of children's services statutory accountabilities
Interface independently reviewed Wandsworth Council's newly combined adult and children's departments to ensure statutory accountabilities were robustly delivered after the change.
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HM Prison and Probation Service - Trauma Informed Practice
We delivered Trauma Informed Practice training virtually to HM Prison & Probation service staff
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Manchester City Council – Working with Men & Fathers in families
We delivered a bespoke 1 day course to the Complex Safeguarding Inclusion Team at Manchester City CouncilRead More -
PACT - Domestic Abuse
We delivered a one day course giving an outline to Domestic Abuse, the causes and affects and general overviews of behaviour and impact for victims and those who harm.