Mediation
We provide mediation services. Mediation can be used to resolve disagreements around workplace relationships.
We provide a safe and supportive environment to:
- ensure that all participants feel heard
- find solutions that everyone agrees to
- improve communication
- consider ‘what good looks like’ from multiple perspectives
- allow everyone involved to have control of what’s finally agreed
Every package of mediation support is tailor made to participants and the situation. We usually talk to participant separately to hear their version of events, explore their perspectives and feelings, and if agreed, bring all participants together to talk with a view to finding a way forward. Outcomes are decided by everyone involved and can be flexible. Outcomes might include:
- an acknowledgement of each party’s views
- a commitment to change behaviour
- a commitment to regularly review the agreement reached
- an agreement to review policies and procedures
- an agreement to share work more fairly and provide more responsibility
Contact us for an informal chat about how we could help you.
Case Studies
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LB Waltham Forest – Reflective Supervision
Read MoreWe developed a reflective supervision course for the London Borough of Waltham Forest w to further develop and enhance the skills of those already working in a supervisory role.
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Troubled Families Support - Poole
Interface were commissioned to review a framework to ensure it encapsulated the requirements of the 'Payment by Results" scheme and fully reflected the range of other intended outcomes.Read More -
Supporting Oldham’s Ambition to Give Every Child the Best Start in Life
Read MoreWe were delighted to work with Oldham Council to design and facilitate the Best Start in Life Partnership Conference on 27 November 2025
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LB Croydon: Designing and Facilitating a Multi-Agency Strategy Launch: Infant Feeding and Parental Mental Health
Read MoreOur team worked in partnership with Croydon Council and system partners to design, develop and facilitate the launch of Croydon’s Infant Feeding Strategy (2024–2029) and Parental Mental Health Strategy (2025–2029).