Mediation

We provide mediation services. Mediation can be used to resolve disagreements around workplace relationships.

We provide a safe and supportive environment to:

ensure that all participants feel heard
find solutions that everyone agrees to
improve communication
consider ‘what good looks like’ from multiple perspectives
allow everyone involved to have control of what’s finally agreed

Every package of mediation support is tailor made to participants and the situation. We usually talk to participant separately to hear their version of events, explore their perspectives and feelings, and if agreed, bring all participants together to talk with a view to finding a way forward. Outcomes are decided by everyone involved and can be flexible. Outcomes might include:

an acknowledgement of each party’s views
a commitment to change behaviour
a commitment to regularly review the agreement reached
an agreement to review policies and procedures
an agreement to share work more fairly and provide more responsibility

Contact us for an informal chat about how we could help you.

Case Studies

Support for Troubled Families - Grant Funded Activity

Interface received a grant from DfE to support LA’s in developing their services for families with multiple problems.
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Early Start Group – Staff Support and Supervision

We provided a tailored 2 day Staff Support and Supervision course to the Early Start Group.
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Skills Training Waltham Forest

Following a review of their service delivery by Interface a long term training programme was implemented...
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Great Yarmouth Borough Council Early Help at a Neighbourhood Evaluation

Great Yarmouth Borough Council (GYBC) and partners were successful in acquiring funding from DCLG as part of the Delivering Differently in Communities programme.
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