Mediation
We provide mediation services. Mediation can be used to resolve disagreements around workplace relationships.
We provide a safe and supportive environment to:
- ensure that all participants feel heard
- find solutions that everyone agrees to
- improve communication
- consider ‘what good looks like’ from multiple perspectives
- allow everyone involved to have control of what’s finally agreed
Every package of mediation support is tailor made to participants and the situation. We usually talk to participant separately to hear their version of events, explore their perspectives and feelings, and if agreed, bring all participants together to talk with a view to finding a way forward. Outcomes are decided by everyone involved and can be flexible. Outcomes might include:
- an acknowledgement of each party’s views
- a commitment to change behaviour
- a commitment to regularly review the agreement reached
- an agreement to review policies and procedures
- an agreement to share work more fairly and provide more responsibility
Contact us for an informal chat about how we could help you.
Case Studies
-
Coaching Support, Local Authority X
We have been providing one-to-one support for social workers involved in difficult casesRead More -
West Sussex CAMHs to AMHs Transitions
Interface were appointed to provide West Sussex Children's Commissioner in Public Health Directorate with information and understanding about the experience and activity for those young people moving between Child and Adolescent Mental Health Services...Read More -
Advanced Safeguarding -Level 3 - Ashmead Primary School
Interface provides an in-depth programme for school staff working directly with cases who are subject to or at risk of being subject to a child protection plan...Read More -
LB Hillingdon Council – Trauma Informed Practice Training
Read MoreWe are working together with Hillingdon Council to provide training across the workforce on Trauma Informed Practice