Mediation
We provide mediation services. Mediation can be used to resolve disagreements around workplace relationships.
We provide a safe and supportive environment to:
- ensure that all participants feel heard
- find solutions that everyone agrees to
- improve communication
- consider ‘what good looks like’ from multiple perspectives
- allow everyone involved to have control of what’s finally agreed
Every package of mediation support is tailor made to participants and the situation. We usually talk to participant separately to hear their version of events, explore their perspectives and feelings, and if agreed, bring all participants together to talk with a view to finding a way forward. Outcomes are decided by everyone involved and can be flexible. Outcomes might include:
- an acknowledgement of each party’s views
- a commitment to change behaviour
- a commitment to regularly review the agreement reached
- an agreement to review policies and procedures
- an agreement to share work more fairly and provide more responsibility
Contact us for an informal chat about how we could help you.
Case Studies
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West Sussex - Safer Caring for Foster Carers
Read MoreWe were asked to deliver training to Foster Carers in West Sussex setting out the purpose and importance of Safer Care plans as a key element in the care that Foster carers provide.
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London Borough of Croydon - Developing Family Hubs
Read MoreAs part of Croydon’s journey to develop and embed Family Hubs, we delivered a comprehensive programme of workshops designed to bring together leaders and partners from across the local system.
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LB Islington Council - Working with individuals with complex needs, Trauma Informed Practice & Motivational Interviewing
Read MoreWe continued working together with Islington Council, to deliver a bespoke 5 day training programme specifically with frontline workers from Police and Community Safety Teams.
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LB Newham - Reducing Parental Conflict
Read MoreWe delivered a programme of 1-day virtual training sessions on Reducing Parental Conflict and Promoting Healthy Relationships to multi-agency staff in LB Newham.