Effective engagement and communication with families
Increasingly staff are being required to work alongside and with individuals and families experiencing complex challenges. This requires confidence and abilities to effectively communicate and build trust as well as provide feedback and challenge in order to improve outcomes. Our training is based on our knowledge of working closely in Early Help, working with vulnerable and complex families, troubled families and social care staff.
This practical programme provides the skills to support workers to be able to work with partners and colleagues to ensure that they are able to work effectively with individuals and families with multiple and complex needs. It is practical and “hands on” with a focus on skills and strategy development, backed up by an understanding of why approaches work. It produces more confident and competent practitioners who are ready to deliver positive and effective support.
It is suitable for front line staff working on the Early Help/Troubled families agenda as well as school staff, children services, those in early years settings, the VCS, Housing and Health.
Learning Outcomes
- Identify strategies for building trusting relationships with families.
- Understand how to adapt communication methods.
- Identify strategies to break down barriers to engagement and participation.
- Be able to provide effective feedback.
- Use challenge effectively Ability to use assertive, persistent and challenging approaches.
- Ability to work towards effective outcomes with families.
- All courses are offered on a Face to Face or Virtual basis.
- Bespoke & Open Training Courses Available.
Case Studies
-
TORUS - Supporting the Mental Health of Young People
Torus Foundation approached us to write a bespoke package of mental health training and support for schools and families in their area.Read More -
Brighton & Hove, Baby, Child and Teenage Brain development and the Effects of Poverty, Neglect and Poor Parenting
Following the success and positive feedback from an earlier group Brighton and Hove booked a follow 2 days training for multi-agency staff.Read More -
Level 4 – Working with Children, Individuals and Families– Warrington
Warrington Borough Council has implemented an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read More -
LB Waltham Forest - Reflective Supervision
We delivered a reflective supervision course to managers and supervisors via a virtual platform over 3 half day sessions.Read More
Cancellation Policy
Please see our cancellation terms / fees.