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Engaging difficult to engage families

Increasingly staff are being required to work alongside and with individuals and families experiencing complex challenges as well as alongside and with other agencies. This requires an ability to engage with those who have/are difficult to engage.

This practical programme provides the skills to support workers to be able to be persistent and proactive in order to engage difficult to engage individuals and families. It is practical and “hands on” with a focus on skills and strategy development, backed up by an understanding of why approaches work. It produces more confident and competent practitioners who are ready to deliver positive and effective support to individuals and families.

Our training is based on our knowledge of working closely in Early Help, working with vulnerable and complex families, troubled families and social care staff.

It is suitable for front line staff working on the Early Help/Troubled families agenda as well as school staff, children services, those in early years settings, the VCS, Housing and Health.

Learning Outcomes

  • Understand barriers to engagement.
  • Explore strategies to engage.
  • Understand the balance between support and challenge.
  • Explore worker resilience.
  • Working with partners to support engagement.
  • All courses are offered on a Face to Face or Virtual basis.
  • Bespoke & Open Training Courses Available.

Case Studies

  • Early Help Training – London Borough of Haringey

    Interface worked with Haringey Early Help Executive group members to develop a 3 module training programme for front line staff and those involved in the wider early help offer. The package of support was to integrate the new Early help workflow in to practice and embrace the culture change that this would bring. This bespoke course was delivered over 40 training days.
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  • Troubled Families Support - Poole

    Interface were commissioned to review a framework to ensure it encapsulated the requirements of the 'Payment by Results" scheme and fully reflected the range of other intended outcomes.
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  • Cheshire West and Chester - Trauma Informed Practice and Motivational Interviewing

    We were delighted to be chosen to provide a large-scale training programme encompassing Trauma Informed Practice and Motivational Interviewing across a wide multi agency workforce across Cheshire West and Chester.
    Read More

  • Goldington Family Centre

    Interface helps Goldington to achieve 'good' rating following support from Interface ...
    Read More
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Cancellation Policy

We are very flexible and will do our utmost to rearrange training should the need arise, but our trainers obviously commit themselves to the training days agreed and so if you need to cancel at short notice we will need to charge a cancellation fee to cover their time. 

Please see our cancellation terms / fees.

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