Mediation
We provide mediation and also training in mediation.
Mediation
We provide impartial mediation to mend relationships or resolve a dispute.
We will work in a supportive way with each participant to explore ‘what good looks like’ and agree on working together in the future.
Mediation supports people to feel heard, find Solutions that everyone agrees to and have control of what has been agreed.
Training in Mediation
We tailor every course and specialise in training internal mediation teams with on-going coaching and supervision of mediators. We provide a 2-day course covering:
- The difference between coaching, mediation, negotiation, solution focused and when to use
- Mediation principles
- Understanding conflict
- Creating a safe environment
- Steps and stages of a structured process
- Asking good questions
- Reflective listening
- Exploring options
- Building agreement
- Maintaining impartiality and non-judgemental practice
- Overcoming the main challenges to mediation
- All courses are offered on a Face to Face or Virtual basis.
- Bespoke & Open Training Courses Available.
Case Studies
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PACT - Prison Advice and Care Trust – 3 Day Family Group Conference Training
We consulted with and designed a bespoke 3-day Family Group Conference Training package to support understanding around restorative values and practice with children and families and develop skills to mediate and facilitate group meetings to assist with communication, family engagement and community reintegration.Read More -
The Calico Group - Introduction to Motivational Interviewing:
Read MoreWe delivered a 1 day course n Motivational Interviewing to give learners from the Calico Group an overview of the key principles and techniques used within this approach
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Gwynedd Council, Baby, Child and Teenage Brain development and the Effects of Poverty, Neglect and Poor Parenting
Gwynedd commissioned Interface to deliver an in-house one day course to multi agency staffRead More -
Leicestershire C Change
Change is a structured, evidence based approach to assessing parental capacity to change in situations where the parenting is likely to be causing harm to their children. We are very pleased to have been commissioned by Leicestershire to provide 2 sessions of the two-day C-Change training and 2 follow up days.Read More
Cancellation Policy
We are very flexible and will do our utmost to rearrange training should the need arise, but our trainers obviously commit themselves to the training days agreed and so if you need to cancel at short notice we will need to charge a cancellation fee to cover their time.
Please see our cancellation terms / fees.