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We provide mediation and also training in mediation.


We provide impartial mediation to mend relationships or resolve a dispute.

We will work in a supportive way with each participant to explore ‘what good looks like’ and agree on working together in the future.

Mediation supports people to feel heard, find Solutions that everyone agrees to and have control of what has been agreed.

Training in Mediation

We tailor every course and specialise in training internal mediation teams with on-going coaching and supervision of mediators. We provide a 2-day course covering:

  • The difference between coaching, mediation, negotiation, solution focused and when to use
  • Mediation principles
  • Understanding conflict
  • Creating a safe environment
  • Steps and stages of a structured process
  • Asking good questions
  • Reflective listening
  • Exploring options
  • Building agreement
  • Maintaining impartiality and non-judgemental practice
  • Overcoming the main challenges to mediation
  • All courses are offered on a Face to Face or Virtual basis.
  • Bespoke & Open Training Courses Available.

Case Studies

Cancellation Policy

We are very flexible and will do our utmost to rearrange training should the need arise, but our trainers obviously commit themselves to the training days agreed and so if you need to cancel at short notice we will need to charge a cancellation fee to cover their time.