Developing Effective Teams

It was possible to access the wider team of consultants within Interface which added considerable value to their offer as on occasion additional skills and advice were required.

We have worked with Interface on a number of occasions. This has included commissioning them to undertake an Evaluation of the Teaching Partnership and delivering a Train the Trainer package on Trauma Informed Practice across the Cheshire and Merseyside region. In all communications with them they have been open and flexible to our ideas and helped us to shape what can be delivered and undertaken, in true collaboration with them. This has ensured the desired outcomes. They bring so much to the table from their knowledge of the arena we work in, their experience from previous work they have undertaken and they have personel that are inspiring, accommodating and work so effectively with all that we have thrown at them.

We have been so happy with the work that Interface has undertaken for us that we have just commissioned them to facilitate a national Teaching Partnership project that we are part of. I look forward to working with them in the near future.

The terrain they were exploring was fairly complex in terms of the number of stakeholders and channels of communication which they grasped quickly and managed efficiently.

The level of genuine conversations that took place changed relationships between our agencies – I think this would have taken 10 years under normal circumstances

We approached Interface to add their wealth of experience, knowledge, and capacity to the project in Gloucestershire to move towards Family Hubs. This is a huge change programme for Gloucestershire and one that needed to be co-produced with stakeholders to ensure we understood ‘what good will look like’ for our families and practitioners.
Interface were approachable, flexible to the ever-changing needs of our project and have been invaluable adding in national context as well as really taking time to get to know our communities, so they walk in the shoes of our children and families. Having great communication ensured we worked together to achieve the outcomes set for us each step of the project. The staff responded to last minute requests for work and or changes to the programme seamlessly and their expertise in the area of Family Hubs was so valuable to us in responding to challenges. Interface staff became an integral part of the project team not just a consultant on the end of the phone. They provided strategic as well as practical support.
I have thoroughly enjoyed working with the team at Interface, it’s just so amazing what we achieved together in such a short space of time. I am really excited for the next stage of the programme to see all the groundwork be bought to life in the tender.
I would highly recommend Interface as an organisation and although this project is not yet finished, I would not hesitate to draw from their knowledge, experience, and expertise for future projects.

Working with Interface has been a genuine pleasure. They have been central to the roll-out of trauma-informed practice and restorative approaches training within our organisation and have impressed us with their range of expertise, high quality delivery (online and face to face) and bespoke solutions. Having also used Interface for delivery of courses, facilitation of reflective practice for staff and creation of online learning content, we have found them to be responsive, flexible and much more than just a training provider! It’s been fantastic to work with an organisation which aligns with our own values-based approach.

Working with Interface provides a good example of partnership working to drive forward a large scale, multi-agency training and development programme. Their values and approach underpinning their work reflected their commitment and drive to the programme. Interface shared the vision and values of the programme to improve outcomes and make a difference for children and families this was reflected through the delivery of the whole programme and the commitment and insight of the trainers.

We set a very challenging timetable for the piece of work we commissioned. Interface developed an approach which both met our time frames, but also provided an incredibly robust and challenging assessment. The combination of the 2 associates with different backgrounds was a benefit to the project and outcomes as it meant we received challenge from a number of angles.

Thank you for a very insightful piece of work. Your experience of evaluations, alongside your knowledge of the area was second to none and we have learnt such a lot.

Thank you for your thorough evaluation of our partnership. You navigated some complex relationships and issues extremely well and we look forward to taking forward the action plan to the next level.