Courageous Conversations
When working with individuals and families experiencing complex challenges staff are often required to have difficult and challenging conversations. Finding a balance between maintaining a relationship and keeping a family/ individual engaged can be complex and challenging.
This course is practical, and supports the development of skills and confidence in communication and listening, engaging and challenging appropriately.
Content includes:
- Considering what makes a conversation difficult and why
- Recognising and overcoming blocks, barriers and fears around having courageous conversations
- Preparing for, holding and reflecting upon a difficult conversations
- Active and reflective listening
- Supporting skills in reframing and how to move forwards
- Practical strategies for managing strong emotions
- Creating and managing boundaries and setting clear goals
- All courses are offered on a Face to Face or Virtual basis.
- Bespoke & Open Training Courses Available.
Case Studies
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Evaluation Cheshire and Merseyside Social Work Teaching Partnership
We conducted an evaluation between December 2018 and January 2020 on the Teaching Partnership which was funded (by DfE and DHSC) to improve the quality of social work teaching and training.Read More -
Early Help Whole Family Skills Training – Barnsley
Barnsley were looking for a training provider to support their recent restructure to whole family working and implementation of its Family Support offer in both the Early Help and Troubled Families agenda.Read More -
North Yorkshire Horizons - Trauma Informed Practice
Read MoreWe were commissioned to deliver Trauma Informed Practice for North Yorkshire with a remit to train the entire organisation as well as the Senior Leadership Team.
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Stockton leadership development programme
Read MoreWe were commissioned to work with leaders across Stockton including those from public health, nursing and midwifery, early help services, health visiting and intelligence teams.
Cancellation Policy
Please see our cancellation terms / fees.