Courageous Conversations
When working with individuals and families experiencing complex challenges staff are often required to have difficult and challenging conversations. Finding a balance between maintaining a relationship and keeping a family/ individual engaged can be complex and challenging.
This course is practical, and supports the development of skills and confidence in communication and listening, engaging and challenging appropriately.
Content includes:
- Considering what makes a conversation difficult and why
- Recognising and overcoming blocks, barriers and fears around having courageous conversations
- Preparing for, holding and reflecting upon a difficult conversations
- Active and reflective listening
- Supporting skills in reframing and how to move forwards
- Practical strategies for managing strong emotions
- Creating and managing boundaries and setting clear goals
- All courses are offered on a Face to Face or Virtual basis.
- Bespoke & Open Training Courses Available.
Case Studies
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The Calico Group - Introduction to Motivational Interviewing:
Read MoreWe delivered a 1 day course n Motivational Interviewing to give learners from the Calico Group an overview of the key principles and techniques used within this approach
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Level 4 Certificate, Working with Children Individuals and Families, Southside, Bath
Southside were looking for a training program that would support and enhance the work they are completing in their family service and the local community. One that aligned with their vision put the family at the centre of their thinking to build resilience and independence.Read More -
Royal Borough of Kensington and Chelsea- Trauma Informed Practice Training Program
Read MoreWe are delighted to be working with Royal Borough of Kensington and Chelsea to design and deliver a Trauma Informed Practice training program.
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Cheshire West & Chester- Mental Health Issues and Their Impact on Families
Raising awareness about Mental Health and the impact of mental health issues on families is a key objective of Cheshire West and Chester local authority.Read More
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Cancellation Policy
Please see our cancellation terms / fees.