Giving and receiving feedback
Feedback is a ’gift’ but does it feel like that?
We know that when done in the right way and with the right intentions, feedback can lead to significantly improved performance and that top performing organisations and individuals are consistently search for ways to make themselves better.
Feedback provides valuable information but for it to be useful it needs to be delivered carefully and frequently.
Giving feedback is a skill and, like all skills, it takes practice to get it right. Our one day course will help learners to:
- give praise and criticism constructively
- create a safe and open environment in which feedback is expected and welcomed
- understand the preferred social or communication style of their team members and adapt their feedback approach to achieve the best results
- use a simple planning tool to ensure that the feedback they give is understood and accepted
- establish an expectation for change by demanding commitment and building in a time to follow up on the required performance or behaviour
- use praise and criticism to distinguish between desired and unwanted behaviours
- recognise and overcome the fears that may prevent them from speaking candidly
- be comfortable receiving feedback and using this to feed into improvements
- All courses are offered on a Face to Face or Virtual basis.
- Bespoke & Open Training Courses Available.
Case Studies
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LB Waltham Forest – Reflective Supervision
Read MoreWe developed a reflective supervision course for the London Borough of Waltham Forest w to further develop and enhance the skills of those already working in a supervisory role.
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London Open - ATHE Level 4 Working with Children, Individuals and Families.
We had 3 local authority areas attend our London open training course, they appreciated learning together and exploring how their services are working with families in the early help arena.Read More -
Leicestershire C Change
Change is a structured, evidence based approach to assessing parental capacity to change in situations where the parenting is likely to be causing harm to their children. We are very pleased to have been commissioned by Leicestershire to provide 2 sessions of the two-day C-Change training and 2 follow up days.Read More -
Cheshire West & Chester- Mental Health Issues and Their Impact on Families
Raising awareness about Mental Health and the impact of mental health issues on families is a key objective of Cheshire West and Chester local authority.Read More
Cancellation Policy
We are very flexible and will do our utmost to rearrange training should the need arise, but our trainers obviously commit themselves to the training days agreed and so if you need to cancel at short notice we will need to charge a cancellation fee to cover their time.
Please see our cancellation terms / fees.