Skills Training

“Trainer was really excellent, knew her stuff and engaged the group. Useful training for staff at all levels in Children's Services

“This is crucial training- especially in light of the current world situation- everyone is experiencing some kind of trauma at the moment and for some this may tip them over the edge. These strategies will provide a net to catch them and hopefully enable them to find the right approach and self-belief to rebuild and move on successfully.

“Clare was fantastic and really helped us to provide consistency of approach to the teams through the clarity of her presentation and engaging all within the training sessions she has run. She has been supportive and provided appropriate challenge throughout the sessions providing a really safe and effective learning space for all.

“The course was inspirational as well as being highly empowering. My colleagues and I are using the skills taught to ensure that our communication with clients and the children have a greater impact as well as being sympathetic to their needs and perceptions.

“Interface as always have been professional and flexible in their approach and delivery, working with us to get the most out of the programme. Without exception the practitioners completing the Level 4 certificate have fedback that the trainers are excellent, the sessions varied and interesting, that they felt supported throughout the programme and that the course has improved their practice. They loved the projects, which are still being developed further for use by Shropshire Early Help Practitioners to use with families.

“The Motivational Conversations course was inspirational as well as being highly empowering. My colleagues and I are using the skills taught to ensure that our communication with clients and the children have a greater impact as well as being sympathetic to their needs and perceptions. If you have any contact with Wendy please can you share my comments.

“Thank you for the useful and informative training session. The guidance that your trainer gave and the discussions mean that the school and the governors will be better prepared and more confident when they are inspected.

“We approached Interface to discuss the delivery of their Supervision training in-house for our organisation. Their proposed solution allowed for us to tailor the training to exactly meet our needs. The trainers delivery was engaging and inclusive. She used lots of relevant and practical examples imparting her extensive knowledge. Delegates left the training with specific individual plans which should have a positive impact on their practice of supervision.

“Thank you! The trainer was extremely knowledgeable, the course was really useful to me and I learnt a great deal that will be of use.

“Interface were very flexible in meeting our organisation’s needs. The trainer’s style was particularly effective in holding, supporting and gently challenging staff during a period of significant change and subsequent uncertainty. Her training style is clear, warm, appropriately challenging and encourages reflection. She has fed back regularly to managers on any wider issues that have been raised during the training and that we should be considering which is particularly helpful. Feedback from participants has been consistently positive about the quality of the delivery of the training.

“I am confident that I will be more effective towards engaging with families and young people.

“Has given me a better understanding and knowledge to take on this role.

“I will put it all into practice and be much more aware of tools provided to assist families and also be much more aware of how I practice.

“I would encourage all of my colleagues to attend this training. Excellent tutor with great knowledge base. Very informative with an ability to captivate an audience - excellent.

“Very beneficial and interesting. Clear training. Essential. I will note risk appropriately to self and family and constantly update risk assessment to enable me to maintain awareness of change with family circumstances.

“Fantastic case studies, excellent!!! About the trainers – I loved the use of their own examples encountered through their own work.

“Really beneficial doing relevant activities – makes it real and good to talk about. Perfectly executed through the day it was Interesting and eye opening - made me think.

“The feedback was unequivocally positive, with particular reference to the inclusive learning style of the trainers and the flexibility of the course. People liked the practical exercises and have followed up with team discussions.

“A fantastic course, really enjoyed it, well supported. I am much more aware of the partnership and whole family approach, which I intend to take back to my place of work.

“The new staff team were most enthusiastic about the course content, the skills of the facilitators and the opportunities for bonding as a team. The programme was well structured and as requested the learning was delivered in a variety of engaging styles. The end of week presentations clearly evidenced a lot of hard work and high energy. The staff who joined us this week have clearly benefited from the week and have resources to draw upon and confident in their own expertise and knowledge. They are skills sharing and proving a good level of support and encouragement to one another as they embark on work with some of the most troubled families in the three boroughs.

“I have been very pleased by the work carried out by Interface. They were able to work flexibly and adapted well to our requirements. The training was designed and delivered in a constantly changing environment and Interface were able to work well with this and didn't get frustrated! The quality of the training delivered was consistently evaluated as excellent.